• Audit and manage over 550 graduate student curriculum plans using Ellucian DegreeWorks application• Analyze ecuBIC data reports for discrepancies in projecting over 160 course seat needs per term• Provide ecuBIC/Degree Works training on student data reporting to all end users • Resident expert in graduate school, registrar, and new admissions processes• Communicate/collaborate with 14 concentrations on changes in program curriculum and catalog adjustments • Worked with compliance team with managing compliance requirements at numerous clinical sites for undergraduate and graduate students• Recruit future nurses at statewide events as college representative for 6 undergraduate and 14 graduate level programs

Assisted in gaining 10-year accreditation by gathering data, documents and reportsServed as program administrator for Program Director, Faculty, and 36 StudentsManaged database for accreditation, licensures, clinical documentation, and compliance records for 5 clinical sitesUtilized Xtender and Radius applications to manage student applicationsPurchased supplies, maintained travel documents, compiled HRSA grant statistics, and controlled filing system for applicants and current students

Provided support services for 12 PathologistsCoordinated 2 monthly case conferences, scheduled meetings for autopsy families, updated Curriculum Vitae’s, licensing, and credentialing

Promoted from Customer Service Representative to District Sales Manager within 2 yearsSupervised, trained, and performed hiring processes for seventy-five newspaper carriersAchieved delivery service goals every quarter for designated districtCreated independent contractor contracts and reports for tracking inventory, carrier pay rates, and single copy sales

Answered over 250 phone calls a day in managing customer accounts and resolving delivery issuesConducted daily end-of-day processing reportsHandled credit, cash payments, and credit card payments.

Helped customers with transactions such as payments, deposits, withdrawals, and coin orders. Performed highly secure proceduresManaged vault balance as well as balancing a cash drawer daily