Sarah Kim Email & Phone Number

Fairfax, Va, Us

Reston, Virginia, United States

• Collaborate with Sales Representatives to understand client’s requirements and research analytical information for the Cloud Solution Provider program (CSP) by handling 20% of sales• Lead the CSP program in the Microsoft Team as a primary contact for Microsoft Partner Center• Coordinate and facilitate recurring meetings to update the team on program changes or pricing updates• Responsible for creating and organizing billing and long cost reports for 30+ government and commercial clients• Create and manage usage reports to increase efficiency for the clients• Perform cost data analysis using advanced Excel expertise to create monthly price list reports for the Microsoft Team• Provide critical support and constructive feedback for the Microsoft Team by managing and escalating tickets

Yongin, Gyeonggi-Do, Korea

• Taught English education for students of ages 7-13, maximum of twelve students per class using Smartboard TV• Managed and trained a team of six instructors and delegated daily tasks• Facilitated communication between management and teaching staff by leading weekly meetings• Organized camps by creating templates for writing activities and constructed instructors’ schedules• Consulted with parents daily about the child’s academic reports• Student enrollment increased by ten percent and retention rate stay fixed

Yongsan-Gu, Seoul, Korea

Translated a kid's book from English to Korean.

Blacksburg, Va

Deet's Place• Oversaw six front-line employee job performance and policy adherence 12 hours a week to ensure consistent customer satisfaction• Fostered a highly collaborative team environment by training new hires and facilitating communication between the managers and the employees• Audited and analyzed discrepancies between finance and accounting logs to prevent future errors

Newport News, Va

• Collaborated with a team of six members to manage projects that are used to improve performance of IT Support Department using Project Portfolio Management• Reviewed customer satisfaction and used feedback to work on projects which improved associates’ communication skills• Reported and identified trends to improve process and efficiency using Excel Tables and Charts• Responsible for monitoring various metrics reports on Excel and SharePoint to organize the reports for managers

Newport News

• Communicated with coworkers and customers to create and provide customized orders • Managed finances and maintained hygienic standard requirements as a cashier