As a Project Manager at Hammer Roofing, Sarah Thompson brings over 5 years of experience to Hammer Roofing & Restoration, Inc. With advanced expertise in relationship building and project management, Sarah plays a pivotal role in steering the company's growth in the competitive roofing industry. She has 5 years of experience in construction, roofing and restoration, and holds the Umpire and Appraiser certifications. With a career spanning multiple roles in the industry, Sarah has developed a reputation for blending strategic sales initiatives with hands-on project management, ensuring that every client engagement is marked by exceptional service and seamless execution. Her ability to understand and articulate the technical aspects of roofing projects and coordinate multiple departments throughout the project life cycle has been instrumental in cultivating long-term successful relationships with residential and commercial property owners throughout Florida. Sarah utilizes a client-centric sales process that emphasizes understanding clients' needs, delivering tailored solutions, and ensuring customer satisfaction from initial contact through project completion. Sarah ensures that projects are delivered on time, within budget, and to the highest standards of quality. She works closely with the operations team to streamline project workflows, mitigate risks, and enhance efficiencies. Her hands-on approach to project management includes regular site visits, team briefings, and client meetings, ensuring that all stakeholders are aligned and informed throughout the project lifecycle.Sarah is a firm believer in the power of technology to transform the roofing industry. She has been instrumental in integrating new technologies into both sales and project management processes at Hammer Roofing, from customer relationship management (CRM) systems to project management software to 4K/HD/3D drone mapping, driving efficiency and enhancing data-driven decision-making. Sarah is a proud member of National Women In Roofing (NWIR), a volunteer-based organization that supports and advances the careers of women roofing professionals.
