Music is Life !

- Primary point of contact for incoming calls and email inquiries- Handled incoming information requests. Screened phone calls, messages, and directed them to the appropriate party- Resolving queries promptly (company mobile phone, Facebook) - Reception duties: Greeted visitors, ensure shop cleanliness- Developed and maintained an internal client filing system. Facilitated record retrieval and access in database- Leveraged interactive and professional relationships to develop new business opportunities- Update office calendar- Liaison between the company with web vendors and digital marketing specialists- Alert upcoming datelines on incoming requests and scheduled events- Worked closely with the team to manage print, online and social media communications designed to promote company brand and image- Updated company website using HTML and CSS- Created Powerpoint presentations for events and workshops- Drafted post-event evaluations. Recommended changes for future events.- Collateral preparation for meetings: Conducted research and survey to prepare, gather materials, agendas for meetings.- Processed accounts receivable (invoicing, researching chargebacks, discrepancies, reconciliations, and issued official receipts); accounts payable (payment voucher) for reimbursement or cleaner fee - Created monthly sales reports, analysis and debtor report for accounting management.- Monitored Debtor Report. Promptly contacted clients to resolve payments due- Improved timely payment, developing flexible payment plans for discrepancy cases- Scheduled New Intake- Provided organisational support in documentation. Eg; meeting minutes, memorandum - Managed frequently changing calendar and travel arrangements. Preparation of documents. Eg; Participant List for Office Use and Hotel Copy, Liability form, Tour Booking Form, Visa Application Form, obtain Beneficiary contact for Travel Insurance etc - Domestic and international flight booking- Trained new employee

- Promoted good behaviour by using the positive reinforcement method.- Promoted language development skills through reading, storytelling and interactive learning.- Allocate snack time, arts and crafts, and organised small groups of children while transitioning to and from outdoor playtime - Sparked imagination by helping children discover new things each day.- Learnt to be extremely patient with a group of children aged 4 years old. - Handle situations under unique circumstances through impromptu changes of plan, and administered medication or minor first aid to ill and injured students- Kept classrooms clean by sterilising and disinfecting children's toys and surfaces.- Identified early warning signs of emotional and developmental problems in children.- Engaged with children individually to meet their emotional and physical needs.- Communicated regularly with parents about daily activities and behaviours and addressed behavioural and learning issues with parents and Principal.

- Coordinate events with Building Property Services (BPS) team- Arrange refreshments with tea lady- Draft layout and setup for event - Obtain quotations for mock cheque printing and cutlery rental - Liaise with News Desk & Photo Desk for the assigned reporter and photographer - Prepare mugshots of invited guests- Draft emcee script and speech pointers- Emcee for event- Monitor Ads (Star Foundation, Power Talks, Star Anniversary, Schoolbuzz, etc.)- Involved in the planning for AnakAnakMalaysia event, joining forces with EcoWorld