Hr Operations Associate Ii / Answer Bar Representative
San Francisco Bay Area
• Involved with all parts of the Tesla community on a daily basis, with an emphasis on the employee life cycle and specializing in the contingent workforce• Managed the company's employee referral program, a $1M recruiting effort to vet and attract top talent• Supported companywide process changes to assist the evolving needs of a rapidly growing business• Navigated employee needs and resources while demonstrating interest and fostering positive employee relations• Trained new staff, with an emphasis on best practices to ensure safe, scalable and sustainable methods• Part of the company's pilot Answer Bar team, a one-stop destination for employees to get their day-to-day questions answered by providing front-line service in the areas of HR, Recruiting, Payroll, and IT• Conducted technical troubleshooting and assistance with standard computer programs - Outlook, ADP, Kronos, Ultipro, Excel, Taleo, Workday, and other proprietary applications• Developed and maintained a central repository of employee resources used to train Answer Bar staff and reference when addressing unique or unfamiliar employee needs and tracked issues to develop staff Key Performance Indicators and make company-wide sentiment analysis