•Established compassionate and caring relationships with students, staff, and families•Conducted evaluations of students with wide range of ability levels using standardized test results, records review, parent and teacher interview, clinical observation, collaboration with all other professionals or agencies contributing to individual student’s needs•Collaborated with special education team for providing interventions, progress monitoring, and creating student goals•Served in cross-categorical classrooms with high need for differentiation among students•Developed and maintained weekly schedule of OT services addressing all OT services listed on student’s Individualized Education Plan (IEP)•Provided direct individual treatment sessions, as well as small group, and full classroom group sessions • Trained educational staff in various therapy equipment use including Therapy bands, sensory fidgets, and wiggle cushions•Served as a professional member of IEP team and attended student’s meetings to report evaluation results, annual goal progress and current levels of functioning, and to collaborate with team, including parents, on appropriate goals and services•Followed state and federal educational policies and procedures and district preferences in relationship to support services

• Master of Science in Occupational Therapy

•Evaluated, treated and documented for grades K- 12 (age range: 5-20) with moderate to severe varied diagnoses •Prepared assessment reports and developed intervention plans to create and support IEP goals and objectives•Administered and interpreted BOT-2, DTVP-3, The Print Tool, THS-R, SPM•Collaborated with teachers, caregivers, therapists and behavioral specialists for services including co-treatments and home programs •Presented two in-services on Ergonomics and on Therapy Ball Activities

• Administered and interpreted assessments; documented using GIRP format; wrote weekly SMART goals; and co-treated clients virtually• Created the Fall 2020 CVC Wellness Podcast to reach residents during lockdown to address social isolation and to foster occupational balance • Advocated for occupational justice for homeless veterans by writing a grant to provide individual OT services to teach clients to improve healthcare management skills by accessing online healthcare systems

• Delivered above-and-beyond customer service via phone, email, social media channels, and live chat.• Maintained calm supportive dialogue via these channels while communicating a variety of topics, including: site features, troubleshooting technical bugs, and teaching users how to use tools independently in the future

• Wrote copy for online content magazine.• Partnered with Marketing team and Editorial Director to improve traffic to website.• Created dynamic copy that draws in consumers.

• Researched multiple beauty and lifestyle products to streamline efficiency for various teams to improve consumer satisfaction and drive purchasing power. • Organized facts in Excel and in-house data system.• Collaborated with Research team to implement and conduct research according to best practice analysis.

• Helped users with a mix of email and phone call support. • Replied to user’s who reached out via social media.• Maintained calm supportive dialogue via these channels communicating topics from site features to troubleshooting technical bugs to general know-how and empathy to combat user frustration.• Achieved 98% average yearly customer satisfaction.• Partnered with additional teams to resolve site-wide issues.• Systems used: Zendesk, Jira, Trello, Slack, Sailthru

• Researched, fact-checked and edited for the bestselling book 1,000 Places to See Before You Die.• Managed editors’ and author’s expectations to meet and exceed changing deadlines. • Designed, implemented and conducted interviews with PR, Marketing and Managerial teams to confirm and gather new information for the author.

• Front of the house manager for Sailor's Grill Restaurant; responsible for recruiting, hiring and training employees.• Addressed and resolved customer and employee concerns, investigated and found answers and provided assistance or directed them to appropriate resources.• Led a team of 30+ people; hired and maintained a culture of positivity and results driven employees.• Launched on-boarding manual to streamline new employee orientation.

• Wrote detailed summaries for court judges, illustrating family interactions.• Scheduled 15 or more monthly family visitation schedules per month.• Supervised visitations for families in the foster care system.• Collaborated with caseworkers to create action plans for clients.

• Worked with several editors on different projects for Where Atlanta and Where Georgia Magazine. • Fact-checked and proofread editorial content; wrote side bars and contributed to feature stories; researched and conducted phone interviews; compiled and organized event calendars for Where Atlanta.