A customer focused professional with experience in marketing, customer care, and research.Experienced in amalgamating research to better understand and define the target market. Press releases, proofreading and editing round out marketing experience. Conducted research and summarized information for distribution to other departments. Served as primary client contact. This role relied heavily on solving issues brought forth by the client and occasionally conveying difficult information. Administratively coordinated dates among internal and external departments, maintained office supply levels, assisted internal personnel in various capacities and tracked progress of accounts by managing paperwork. This has allowed employees to better perform their functions and thereby benefit customers.Customer focused opportunities position me as being highly responsive to people, both internally & externally to the company. People continue to rely on me to be problem-solving & solution oriented, which I find extremely fulfilling. I believe people are what drive a business to succeed & I am happy to assist in whatever capacity I am able!