Account Manager – Admin & Operations
As an Account Manager at Sentergroup, I fulfill all membership functions for six full-service client organizations, including the American Academy of Cosmetic Surgery, the American Prosthodontic Society, the International Society of Appraisers, the Association of Advancement Services Professionals, the Giving Institute, and the Illinois Organization of Nurse Leaders. I am responsible for upholding the mission of Sentergroup and assigned clients by maintaining corporate integrity, developing and enacting recruitment and retention strategies that result in key metric growth, and membership return on investment. I lead the successful delivery of all membership services in a manner that adds significant value to Sentergroup client relationships. Some of the services include database management, recruitment and retention campaigns, benefit creation, process development for on-boarding and outreach, budget creation and needs assessments.