Resilient and hands-on professional with an extra portion of empathy - is what describes me better! Since I can remember that I run to finish all my tasks quickly so that I can help my colleagues. I love to have my targets and set tangible, yet challenging goals for my team(s) so that we can achieve them together.I am a good listener and always used this skill to support my teams achieving more so that together we can exceed ourselves. I love to feel that I have improved someone else's life by excel at doing my job.Leading people, try different ways to motivate them, understand their difficulties, and congratulate their achievements is what fulfills me the most. This approach allowed me to reduce turnover in my area from 12% to 4% in less than 6 months.I am passionate about Retail, Fashion, and Operations as, in this line of business, each day feels different. In both Retail and Fashion customer satisfaction are the number one priority and Operations keeps me alive as a hands-on person that loves a good challenge I have no problems in liaising with internal departments and/or business partners to make sure my operations run smoothly, this allowed me to increase sales by +10% for 2 years in a row while reducing inventory losses by 20% a year. Fast-paced environments motivate me as I can learn and face challenges every day. As a plus, I believe that every problem is possible to solve with a smile on our faces at the end. I have worked with different teams and people from different hierarchy levels, I am good at communicating with empathy and creating healthy relationships. I seek a sustainable and healthy through healthy food, running, and traveling - as we can discover new places and learn about other cultures. I love to share my free time with family and friends.Contact me if you are looking for a Retail Operations Manager or a Marketing Analyst or to talk about Fashion, Marketing, and trendy healthy food - Feel free to reach out at saraimcoelho@gmail.com Skills:- Planning and scheduling- Leadership and Teamwork- Analytical Thinking- Communication- Decisionmaking and problem-solving