Licensed Representative
CurrentBuild and maintain relationships with customers; read people’s emotions and flex communication style to maximize productive, positive outcomes.Create and edit marketing materials content; develop marketing communications that comply with corporate standards to drive client interest and differentiate us from local competitors.Discovered, identified, and corrected inaccuracies in customer database, leading to a 25% monthly increase in social engagements with clients; increased office productivity by nearly 15 hours/month.Support creation of social media content to elevate agent’s office visibility and meet strategic goals.Utilize CRM (Salesforce) to develop leads; use customer-focused, needs-based review process to educate customers on relevant products and services.