Sarang Chitre Email & Phone Number

Vadodara, Gujarat, India

Vadodara Area, India

• Work with senior management, project managers and team leaders to establish and track plans for each project• Defining program governance arrangements and reporting framework• Monitoring and highlighting dependencies and the interfaces between projects• Reporting the progress of the program

Vadodara

Vadodara Area, India

• Drive strategic operational initiatives, prioritized by CSCO Org.• Proactively driving multiple workstreams to completion with appropriate tracking, dashboards, and presentations• work with appropriate stakeholders including C Level executives and Regional Leaders to identify KPIs/warning signs• Successfully driving and delivering values from programs like Customer Health reviews, Customer Survey (NPS) and feedback loop, Customer Onboarding and Customer Experience.• Analyze… Show more • Drive strategic operational initiatives, prioritized by CSCO Org.• Proactively driving multiple workstreams to completion with appropriate tracking, dashboards, and presentations• work with appropriate stakeholders including C Level executives and Regional Leaders to identify KPIs/warning signs• Successfully driving and delivering values from programs like Customer Health reviews, Customer Survey (NPS) and feedback loop, Customer Onboarding and Customer Experience.• Analyze and integrate information from various data sources to provide meaningful analysis and recommendations that will positively impact our customers and weave the data into a meaningful presentation for our executives and Board of Directors• Successfully managing a team of Customer Success Managers having portfolio of above 700 mid to small size accounts worldwide, driving utilization, upsell and renewals as key KPIs.• Define processes, stages and milestones for the team and customers to scale in their automation journey Show less

Vadodara

• Collaborate with internal stakeholders, business representatives, development, test teams and customer facing teams for requirement gathering, analysis and improvement backlog.• Create product roadmaps.• Work with Scrum Master and Engg. team for project execution• Create Product backlog• Develop Sprint Plans for delivering products for customers