Sara James Email & Phone Number

Saratoga Springs, Ny, Us

•Strategic content crafting & implementation that blooms engagement & follower growth.•Managed social media across Facebook, Instagram, LinkedIn, and Google My Business for diverse clients•Tailored brand strategies & education to guide online presence.•Data-driven insights & analytics reports•Design dynamic digital content and print materials•Dedicated to bringing joy and fun to the marketing journey.

Amsterdam, New York

Consumer Engagement:•Empowered parents & caregivers with expert support on product issues, infant nutrition, and more.•Bridged the gap between customers and teams by amplifying consumer insights.Community Relations:•Increased brand visibility through strategic partnerships and event participation.•Contributed to the company's social impact goals through mission-driven initiatives.Digital Communications:•Crafted engaging content and fostered meaningful online communities for national campaigns.•Provided valuable feedback to ensure top-notch social media presence.Additional Contributions:•Demonstrated calm and effective collaboration in sensitive situations.•Showcased versatility and strong internal communication skills through collaborations with HR and communications

Troy, New York

•Identified and researched ideal clients, equipping the sales force with razor-sharp intelligence to secure high-quality meetings and unlock lucrative opportunities.•My knack for building trust and connection led to an exceptional rate of successful meetings, paving the way for fruitful partnerships.•Through independent and collaborative research, I crafted strategic plans alongside sales and marketing teams, ensuring a unified approach for customer engagement.•I went beyond identifying new clients, proactively proposing portfolio-expanding solutions to existing customers, ensuring their success fuels ours.•I maintained the pulse of our CRM, ensuring information accuracy and optimizing its usefulness for the entire team.

Troy, New York

Employee Engagement Project:•Analyzed employee engagement for 19 individuals, identifying strengths, weaknesses, and improvement suggestions.•Conducted confidential interviews to gather in-depth feedback and maintain anonymity.•Compiled a comprehensive report and analysis to inform future employee engagement strategies.New Employee Onboarding:•Identified internal and external opportunities and limitations through cross-functional teamwork.•Designed a custom welcome box and curated reference materials to foster belonging and engagement.•Recommended key information points to equip new hires with company history, culture, and resources.Pitney Bowes Exploration Project:•Led a semester-long exploration of business functions, career paths, and individual employee contributions.•Strategically interviewed 32 diverse professionals across 3 business units to gain insights into various skills and roles.•Connected gathered information to inform personal career aspirations and understanding of success within the company.

•Built rapport and trust with diverse clients, tailoring consultations to address their specific needs and wants•Actively listened to client concerns and translated them into actionable solutions, exceeding expectations and fostering loyalty•Collaborated effectively within a high-performing team, contributing to a collective #10 ranking nationwide•Developed clear and concise communication skills, able to explain complex hair trends and techniques to clients in an easily understandable way.•Problem-solved on the fly to address unexpected client concerns, adapting techniques and approaches to ensure satisfaction

Amsterdam, New York

•Managed inventory distribution and logistics for 13 Fantastic Sam's salons across the Albany region, ensuring timely and efficient delivery•Analyzed product performance and customer demand to optimize inventory levels, minimizing waste and increasing cost-effectiveness•Collaborated with salon managers and staff to identify product needs and address supply chain challenges•Maintained meticulous inventory records and implemented efficient organization systems to ensure stock accuracy and traceability

Bachelor Of Business Administration (B.B.A.), Business Administration And Sustainability, 3.86

Activities and Societies: Epsilon Pi Tau

Marketing Strategy Certificate, Marketing, A

Liberal Arts, Business Administration And Management, General

Certification, Cosmetology/Cosmetologist, General