Currently a Customer Service Representative at Sutherland, I bring a diverse background from my previous roles at VOIS and as a Marketing Associate at Fruitalita. These experiences have equipped me with strong communication, problem-solving, and customer engagement skills, making me well-suited for my current position. Additionally, I am in my final year of studying Software and Information Systems, which enhances my technical expertise and ability to navigate complex systems. Balancing work and academics has honed my time management and multitasking abilities, ensuring I consistently deliver exceptional service and support.