Senior Program Manager
Current-Provide systems support to the leadership team as they ensure program goals, expenses and resources are aligned.-Establish key success metrics, track KPI’s and present regular reports using a KPI dashboard in Excel to generate actionable insights that inform decision making.-Build and support management of new processes and dashboards in Monday.com with a matrixed team to improve collaboration and program quality.-Launched scrum meeting structure to support streamlined communication and collaboration.-Design, implement and manage standard operating procedures for a new department and program.-Design and present PowerPoint decks to communicate the team's new program and strategy internally to the rest of Communities in Schools.-Built standard operating procedures and designed structure of our pipeline track in Salesforce which was then followed and built by IT.