Parul Saraswat Email & Phone Number

Boston, Massachusetts, United States

Works with Sales and Business Operations, Delivery Excellence and leadership team on business management, improving and standardizing processes; spearheading digital transformation in the organization; provides analytics and intelligence for improved business decision-making.• Providing programmatic critical operational support, project planning, and timely delivery. • Manage the complete program lifecycle in three business units: selection and training, coaching and leadership development, and outplacement projects.• Led a strategic project to introduce and replace the online career portal, including market research, vendor analysis, and comparative reports, followed by creating SOPs, presentations, and staff training.• Spearheaded SharePoint and Teams integration project for effective cross-company communication.• Optimized the use of technology, introduced new tools, and reduced operational time by about 66%. • Research data, conduct analysis, and generate reports for internal and external business stakeholders, from feedback to business reviews, leading to more informed business decisions.

Work with the Business Operations and Sales leadership team, career coaches, and consultants to provide business and programmatic support to projects and leadership development programs. Providing business review reports, strategizing for improving program performance, and improving internal operational process.• Provided support to the programs when the organization moved to virtual delivery of training and workshops.• Assist in running weekly, monthly, quarterly practice area business review meetings.• Developed a learning hub for leadership development programs for executive and senior leaders.• Developed data reports and models to improve candidate engagement and program completion rate. • Improved employee onboarding process by developing and maintaining onboarding and offboarding documentation.• Gained knowledge of various HR tools, Predictive Index, EQi, MBTI, 360 feedback, and other HR systems.

Boston

Work with Sales Directors, managers, a team of instructors, and career coaches on various initiatives for skills and professional development training and classes.• Developed optimal data system for clients’ record keeping and reporting for various employers’ sites, reducing points of error and duplication by integrating at the central location.• Generated skill gap analysis, staff key performance indicators metrics, and program summary reports based on primary and secondary research data and validated internal data with the IT and database team.• Managed clients’ electronic and physical data records, tracking, and reporting as per state funding agency requirements in SMARTT and internal software in ETO.

Boston

Santa Clara

Managed an international conference of 500+ C suite delegates from Sales, Operations, and HR domains. Assisted in the execution of crucial aspects like external and internal communication, pre & post-event & logistics, and data management.• Analyzed data and generated reports of post-event performance, comparative testing of communication tools used for invitations, and functional areas of participants to help determine future business strategy.• Conducted statistical analysis of the performance of all online mailing tools.• Initiated Mailchimp tool to increase the business executive participation by >11%.• Improved mass emailing by implementing tools to increase delivery by 25%, subsequently improving attendee confirmation.

San Francisco Bay Area

Generated leads with global organizations across six industries, including Medical Devices, Pharmaceuticals, Semiconductors, Engineering, Solar, and Information Technology.• Expanded market by 30% using telephonic, digital media, business gatherings, events, and trade shows.• Managed customer data and data mining; using CRM marketing software tool• Assisted in generating sales revenue of more than $200K in three months.• Instrumental in securing a leading Biomed company (revenues of >$9 billion) as a client by liaising between agency and organization.

Bangalore, India

Generated revenue by conceptual selling and strategizing D&B products, and offered customized solutions such as case studies, sector publications, domain newsletters, and promotional marketing tools.• Generated sales revenue of 2M INR($33K) in the Bangalore territory from existing and new clients.• Expanded customer base in 10+ sectors, including Automotive, Education, Real Estate, Pharma, and SMEs.• Managed the local real estate market and generated revenue of > $9K (0.5M INR).• Secured the first account for D&B’s new product, ‘Certified Corporate AV’ (audio-visual).

Ahmedabad Area, India

New Delhi Area, India

Master'S Degree, Biotechnology, 8.83/10

Master Of Business Administration (Mba), Marketing And Human Resources

Bachelor'S Degree, Biotechnology, 83%