Experienced Technology Consultant and Sr.SDE Specializing in Conversational AI and Contact Center SolutionsAs a seasoned professional in technology consulting and development, I specialize in crafting innovative solutions in Conversational AI and Contact Center domains. With a strong foundation in AWS services, I have hands-on expertise in building Cloud Contact Centers, Virtual Agents, and Conversational AI systems utilizing platforms such as Amazon Connect and Google Dialogflow, alongside Kore.AI.My journey has been marked by transforming traditional IVR systems into dynamic Cloud IVR setups, harnessing the power of cloud technologies to enhance efficiency and customer experience. With a Bachelor of Engineering focused on Computer Science, I bring a robust technical background to the table.Driven by a passion for problem-solving and a commitment to delivering excellence, I thrive in dynamic environments where innovation is key.