Information Technology Support Engineer
Iberry Auxus Technology Pvt Ltd
Chennai, Tamil Nadu, India
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Support for Mobile Service Centers and Troubleshooting.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.