Saravanakumar M
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Saravanakumar M Email & Phone Number

Officer C09 at Citi
Location: Greater Chennai Area, India, India 6 work roles 1 school
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Current company
Role
Officer C09
Location
Greater Chennai Area, India, India
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Who is Saravanakumar M? Overview

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Quick answer

Saravanakumar M is listed as Officer C09 at Citi, a company with 196387 employees, based in Greater Chennai Area, India, India. AeroLeads shows a matched LinkedIn profile for Saravanakumar M.

Saravanakumar M previously worked as Subject Matter Expert at Tata Consultancy Servicess and Fraud Specialist at Tata Consultancy Services. Saravanakumar M holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Bharathiar University.

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Citi

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Profile bio

About Saravanakumar M

With over a decade of expertise in fraud detection, transaction monitoring, and financial operations, I am a detail-oriented professional passionate about safeguarding organizational integrity within the payment card and retail banking sectors.My journey has equipped me with a deep understanding of analyzing complex transactional data, mitigating risks, and formulating effective fraud prevention policies. I take pride in driving operational efficiencies and delivering tangible results through innovative problem-solving and meticulous attention to detail.💡 Key Highlights:✔ Successfully reprocessed over 200,000 transactions, ensuring accurate settlements for major platforms like Visa, Mastercard, Discover, and Amex.✔ Reduced fraud-related blocks from 30% to under 10% by implementing robust fraud detection frameworks.✔ Improved fraud detection rates by 10% through enhanced analytical methodologies and proactive trend identification.✔ Produced detailed MIS reports to optimize manpower allocation and streamline workflows.💼 Core Strengths:● Fraud Risk Mitigation & Transaction Monitoring● Policy Formulation for Fraud Prevention● Data-Driven Decision Making● Quality Assurance & SLA Adherence● Advanced Problem Resolution & Workforce PlanningI thrive in dynamic, fast-paced environments, collaborating across teams to uphold the highest standards of financial operations. Whether it's identifying anomalies, safeguarding merchant accounts, or driving strategic improvements, my goal is to make a meaningful impact.Let’s connect to explore opportunities to collaborate, share insights, or discuss innovations in the financial operations and fraud prevention space.

Current workplace

Saravanakumar M's current company

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Citi
Citi
Officer C09
Chennai, TN, IN
Website
Employees
196387
AeroLeads page
6 roles

Saravanakumar M work experience

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Officer C09

Chennai, TN, IN

Subject Matter Expert

Chennai, Tamil Nadu, India

Training the team members, day to day allocation of work to team, Ensuring volumes are completed by sending SOD and EOD mails, maintaining 100% accuracy by conducting Quality Check, Sending weekly and monthly reports and responding onshore mails

Mar 2020 - Dec 2024

Senior Analyst

Chennai, Tamil Nadu, India

Worked as Senior Quality Check Analyst where we will be reprocessing the credit card transactions of the customers to credit the unsettled amount to the Merchant after proper research of requested transactions. Also ensure that Cases are completed within TAT and maintain 100% accuracy

May 2023 - Nov 2024

Senior Fraud Analyst

Chennai, Tamil Nadu, India

Worked as Fraud analyst for both Issuer and Merchant by monitoring the transactions of customers and thereby reducing the risk of financial impact by identifying fraudulent activities and Suspicious activity reporting by blocking the cards.

Jun 2014 - Apr 2023
Team & coworkers

Colleagues at Citi

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1 education record

Saravanakumar M education

FAQ

Frequently asked questions about Saravanakumar M

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What company does Saravanakumar M work for?

Saravanakumar M works for Citi.

What is Saravanakumar M's role at Citi?

Saravanakumar M is listed as Officer C09 at Citi.

Where is Saravanakumar M based?

Saravanakumar M is based in Greater Chennai Area, India, India while working with Citi.

What companies has Saravanakumar M worked for?

Saravanakumar M has worked for Citi, Tata Consultancy Servicess, and Tata Consultancy Services.

Who are Saravanakumar M's colleagues at Citi?

Saravanakumar M's colleagues at Citi include Leslye Bee, Andy Wilson, Mao Shan Fang, Herman Wan, and Tuan Ngo Van.

How can I contact Saravanakumar M?

You can use AeroLeads to view verified contact signals for Saravanakumar M at Citi, including work email, phone, and LinkedIn data when available.

What schools did Saravanakumar M attend?

Saravanakumar M holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Bharathiar University.

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