Saravanakumar M

Saravanakumar M Email and Phone Number

Officer C09 @ Citi
Chennai, TN, IN
Saravanakumar M's Location
Greater Chennai Area, India
About Saravanakumar M

With over a decade of expertise in fraud detection, transaction monitoring, and financial operations, I am a detail-oriented professional passionate about safeguarding organizational integrity within the payment card and retail banking sectors.My journey has equipped me with a deep understanding of analyzing complex transactional data, mitigating risks, and formulating effective fraud prevention policies. I take pride in driving operational efficiencies and delivering tangible results through innovative problem-solving and meticulous attention to detail.💡 Key Highlights:✔ Successfully reprocessed over 200,000 transactions, ensuring accurate settlements for major platforms like Visa, Mastercard, Discover, and Amex.✔ Reduced fraud-related blocks from 30% to under 10% by implementing robust fraud detection frameworks.✔ Improved fraud detection rates by 10% through enhanced analytical methodologies and proactive trend identification.✔ Produced detailed MIS reports to optimize manpower allocation and streamline workflows.💼 Core Strengths:● Fraud Risk Mitigation & Transaction Monitoring● Policy Formulation for Fraud Prevention● Data-Driven Decision Making● Quality Assurance & SLA Adherence● Advanced Problem Resolution & Workforce PlanningI thrive in dynamic, fast-paced environments, collaborating across teams to uphold the highest standards of financial operations. Whether it's identifying anomalies, safeguarding merchant accounts, or driving strategic improvements, my goal is to make a meaningful impact.Let’s connect to explore opportunities to collaborate, share insights, or discuss innovations in the financial operations and fraud prevention space.

Saravanakumar M's Current Company Details
Citi

Citi

View
Officer C09
Chennai, TN, IN
Website:
citigroup.com
Employees:
196387
Saravanakumar M Work Experience Details
  • Citi
    Officer C09
    Citi
    Chennai, Tn, In
  • Tata Consultancy Servicess
    Subject Matter Expert
    Tata Consultancy Servicess Mar 2020 - Dec 2024
    Chennai, Tamil Nadu, India
    Training the team members, day to day allocation of work to team, Ensuring volumes are completed by sending SOD and EOD mails, maintaining 100% accuracy by conducting Quality Check, Sending weekly and monthly reports and responding onshore mails
  • Tata Consultancy Services
    Fraud Specialist
    Tata Consultancy Services Jun 2014 - Dec 2024
    Chennai, Tamil Nadu, India
  • Tata Consultancy Services
    Senior Fraud Investigator
    Tata Consultancy Services Jun 2014 - Dec 2024
    Chennai, Tamil Nadu, India
  • Tata Consultancy Services
    Senior Analyst
    Tata Consultancy Services May 2023 - Nov 2024
    Chennai, Tamil Nadu, India
    Worked as Senior Quality Check Analyst where we will be reprocessing the credit card transactions of the customers to credit the unsettled amount to the Merchant after proper research of requested transactions. Also ensure that Cases are completed within TAT and maintain 100% accuracy
  • Tata Consultancy Services
    Senior Fraud Analyst
    Tata Consultancy Services Jun 2014 - Apr 2023
    Chennai, Tamil Nadu, India
    Worked as Fraud analyst for both Issuer and Merchant by monitoring the transactions of customers and thereby reducing the risk of financial impact by identifying fraudulent activities and Suspicious activity reporting by blocking the cards.

Saravanakumar M Education Details

Frequently Asked Questions about Saravanakumar M

What company does Saravanakumar M work for?

Saravanakumar M works for Citi

What is Saravanakumar M's role at the current company?

Saravanakumar M's current role is Officer C09.

What schools did Saravanakumar M attend?

Saravanakumar M attended Bharathiar University.

Who are Saravanakumar M's colleagues?

Saravanakumar M's colleagues are Tharini A, Marie Dykas, Manjusha Sharma, Tarek Tati, Alyssa Neblett, Abdennasser Attari, Awal Afridi.

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