 Managing VMware infrastructure with 500+ ESXi hosts and 3000+ Virtual Machines include on-premises and Private Cloud environment like VCF, SDDC Manager. Hands on experience of Installing and configuring physical Servers(HP and DELL) using ILO/IDRAC and Synergy OneView tools and vCenter server management. Experience in installation of ESXI (6.7 and 7.0) and vCenter upgradation and Patch upgrade. Commissioning and decommissioning ESXi host from SDDC Manager using JSON file. Deploy new VM through Clone,templates,OVF’s and from VRA(vRealize Automation) in on-premises and VMware cloud Foundation environment. Creating Cluster for DRS(Distributed resource Scheduler),Fault Tolerance, High availability and affinity rules as per requirement. Perform backup with snapsots,cold and hot migration. Configure and manage virtual networks and Storage. Upgrading or expanding VM resources like CPU,RAM,NIC,HDD,. etc. for Windows and Linux VM’s. Monitoring Health checks and performance through vROPS, Log insights and SCOM Tools. Co-ordinate with Vendor(HP,Dell,Cisco,Microsoft and VMware) for Server Software and hardware problems and part replacement. Manage and supports Windows Server operating systems (2012,2016,2019 and 2022). In-Place upgrade from Old Operating system into latest OS as per requirement. Fixing application and OS Vulnerability related as per Security team requested. Handling SSL Certificate creation and renewal requests for VMware ESXi and Applications. All Tawasul Incidents and Change Management related Tasks are Acknowledged and dispatched within Team and try to Solve within SLA. Handling Active Directory(AD) User creation and Password reset, Groups, OU management and Security Hardening DNS Entry creation like A record and CNAME. Share folder creation, permission and increase folder size “Quota” from File server resource manager Updating Windows server OS security patches every month and Quarterly basis

Installation, configuration & administration of the latest versions of windows Operating Systems as per the requirements.Handling Windows Operating systems support & troubleshooting.Good knowledge in Windows server upgrade from legacy version to latest version.Handling Windows server Clustering-Fail-over Cluster, Terminal services, DNS, DHCP and file server management.Managing and Troubleshooting VM Based OS through VcenterKnowledge with installing and implementing VMware ESX server, VMware virtual center, Virtual machines and setting up V-Motion, HA, DRS.Add/Remove Memory or any other Hardware resources on the VM.Installing or upgrading VMtools, upgrade hardware version on the VM.Taking, Deleting and reverting snapshots of the VM.Knowledge on VM snapshots, templates and cloning.Knowledge in Windows server OS hardening.Analysis of dump & Fine tuning Memory / Page files.Ensure All Service NOW Incidents and Change Management related TAsks are Acknowledged and dispatched within Team and try to Solve within SLA.Monitoring Functional Mailboxes and taking ownership of mail requests.Monitoring Server Performance and taking Reports as per Customer requirement.Handling User account Permission and administration through Active Directory.Providing technical support to application support and development teams.Weekend Support for Auto Security patching and Manual patching for all windows based Servers using SCCM and WSUS.Troubleshooting Backup Related Alerts using Tivoli Storage Manager with Storage Backup Team.Responsible Backup and restoration of data such as Windows Server Operating System,Files and Critical data.Supporting Network firewall related Incidents.Maintaining Antivirus Upto date (like Symantec and Windows Defender). Download and Updating of Physical Windows Server Driver and Firmware version

Managing & Handling HP servers running on Windows 2008 & 2012 Operating SystemManaging Domain User Account creation/deletion, Password reset, account lock/unlock activities in Active Directory.IP reservation in DHCP Server using MAC Address.Share folder creation and Quota management and providing NTFS security permissionsInstallation and Troubleshooting of Flexflow Application Software.VPN Installation and configuaration in Client system.Troubleshooting OS releated issue and Hardware issue as per Service request.Resolving disk space alerts.Knowledge of backup tool sets like Symantec Ghost, Acronics and Hiren Boot CD.Symantec Endpoint Installation and updating latest patches in Client systems.Configuration of Wireless Modem for laptop users by using MAC address.Remote Desktop support through Office Communicator,Team Viewer and Remote Desktop Connection tools.

Roles and Responsibilities: Attending call received from customers as well as helpdesk. Follow the SLA provided. Handling all Troubleshooting in windows Environment. Resolving disk space alerts. Troubleshooting basic operating systems without formatting. Configuration and Troubleshooting of MS Outlook 2007 and 2010. Experienced in Data and Mail recovery using Recovery tools softwares. Knowledge of Backup tool sets like Symantec Ghost, Acronics and Hiren Boot CD. Remote Administration through Team Viewer, Ammy Admin, Dame Ware and Remote Desktop. Troubleshoot LAN/ WAN connectivity issues by maintaining high uptime, Coordinate with communication line vendors in case of leased line failures. Configuring & Troubleshooting of Printers, Scanners, Fax etc. Installation & Configuration of Antivirus Softwares. Manage Audio and Video conferencing connectivity for users and coordinate with vendors where ever necessary. Taking care of assets. 2. Client Name : Life Insurance Corporation of India, Chennai. Time Period : June-2011 to December 2011 Roles and Responsibilities: Tracking and Resolving day to day PC issues as per Vendor SLA. Installation and configuration of all operating systems. Preventive maintenance of the machines as per the SLA agreement. Configure and Troubleshooting network related problems. Configure and Troubleshooting of Outlook Express. Experienced in Data and Mail recovery using recovery tools softwares. Installed, upgraded and maintenance of server hardware components as per requirement. Maintained 300 assets include Desktop, laptop, Printer, Scanner

Installing, Configuring Windows 98,2000 and Windows XP. Installing and maintaining FIDS (Flight Information Display Systems) Intelligent Plasmas and LCD monitors.Responsible for coordination and operation of computer Network. Technical support for Computer Network and Operating systems.Taking care of Preventive Maintenance.Installation & troubleshooting of Local and Network printer.Maintaining systems that connected with Plasmas and LCD monitors.LAN Design, implementation, cabling and Crimping (CAT-5, CAT-6).Maintained 110 assets include Desktop and plasma TV’s.