Warranty Reclaim Manager
Current• Analysis of Dealer PDI claim / Early bird claim (with in 3Month)• Track the warranty claim with in target & Initiating action on escalation• Propose plan & Conduct campaign for major failure • Handing domestic & export claim amount and debit to the responsible suppliers• Responsible for all warranty reclaim Hyundai India & Turkey Plant • CKD warranty reclaim process for Glovis Korea & India • Based on defective part analysis result, Burden ratio will be calculated for all suppliers • Coordinate with vendor crisis in related debited issue • Follow up external campaign & recall issue claim Status & debit the amount to supplier• Recover Spare part claim warranty amount from responsible vendor