Mechanical Engineering professional with over 20 years of experience in After Sales, Sales, Business Development, Business Administration and Production Managements areas.My job profile is:- To interface with key influences, making presentations, product selection and delivering need based product solutions.- Ensure speedy resolution of queries & grievances to maximize client satisfaction levels.- Maintain excellent relations with clients to generate avenues for further business.- Develop marketing plans to build customer preference and drive volumes.- Analise & review the market response/ requirements for coming up new applications.- Develop pricing strategy with focus on existing competition. - Maintain a product mix to maximize overall profitability. Provide technical support to Customers.- Prepare techno- commercial quotations, government, private tenders.- Negotiate with customers on price, delivery, payment terms and preparation of sales contracts.- Order acknowledgement, order processing, production planning and control.- QA & QC management and shipping release. - Vendor management and control.- Manage Service Operations with focus on developing / streamlining systems; - Handling repair & maintenance. Render suggestions for streamlining spares, service systems.