Saravanan Raman Email and Phone Number

Here is a summary of the resume:**R Saravanan** Head - Solar Power Plants Asset Management (CAPEX & OPEX), Customer Service Delivery & NOC Experience: 28 Years Location: Bengaluru, India Contact: saru_lak@yahoo.com Profile SummaryTechnocrat with extensive experience in managing grid-connected solar power plants, medium and large UPS systems, data centers, and project management.Key Skills- Solar power plant asset management- Service delivery and escalation management- Call center and customer service operations (Pan India)- Technical support and validation for solar products- Root cause analysis (RCA) and preventive measures- Training service engineers and staffEducation- B.Tech/B.E., Bangalore University (1993)Work Experience- **Tata Power (2016 - Present)**: Head of Solar Power Plant Asset Management, Customer Service Delivery, and NOC. - **Tata Power (2013 - 2016)**: Head of Technical Support Services.- **Schneider Electric (2011 - 2013)**: Global Customer Support Manager for Solar Inverters (APAC).- **APC by Schneider Electric (2009 - 2011)**: Country Manager - System Projects, managing UPS projects across India.- **APC by Schneider Electric (2006 - 2009)**: Country Manager - Service Sales.- **Emerson Network Power India (1998 - 2006)**: Regional Champion.- **Perpetual Power Pvt. Ltd. (1995 - 1998)**: Senior Customer Support Engineer.- **Electrolink Products Pvt. Ltd. (1994 - 1995)**: Production Engineer.Certifications- Data Center Certified Associate (DCU)- Solar Energy System Design- Lean Management Fundamentals- Six Sigma green beltLanguages- English, Hindi, Kannada, Tamil, Telugu