Responsibilities● Enacted as PgM between platform engineering, resilience and apply operation team● Coordinated between cross-functional team for managing issues and the solutions● Orchestrated and redefined process for event detection, impact analysis and refunds ● Defined ownership between Impact Owner, Event Owner, SRE and Apply Ops team● Accountable for Global and Segment KPIs, apply completion rate, availability rate● Streamlined CI/CD pipelines changes in Jenkins and Dockerized on-premise application● Responsible in migrating legacy compliance, weekly resilience and business metric reports● Transitioned on-premise data and jupyter notes into heroku app in data.worldAchievements● Migrated 30+ API endpoints to onegraph environment● Automated 20+ monitors by integrating terraform in datadogSkills: Project Management · DevOps · Strategic Program Development · KPI Implementation

As a Business Analyst in shorter period, i was handling the following responsibilitiesResponsibilities● Facilitated as a product owner between stakeholder and team members● Synthesized requirement and maintained alignment in product backlog● Formulated detailed requirement specifications by analyzing specific business processes● Participated in scrum ceremonies, documentation, execution, testing and product launch.● Documented as-is and to-be flow using process maps, flow diagrams and other relevant tools. ● Defined BPM with use case, swim lane and wireframes diagrams● Worked directly with stakeholders, defined features and technical user stories● Translated customer's data and business requirements into functional specifications● Created user stories and acceptance criteria to get buy-in from stakeholder● Coordinated with scrum team to develop and implement optimal, scalable and flexible solutions that are extensible to future business needs in the productAchievements● Optimised 21+ complex workflow in data migration process● Implemented 90% requirement for user stories, wireframes and storyboard⚬ Domain : Web Scrap, Data Platform ⚬ Tech Stack : Alteryx, Python, AWS, .NET Framework, MS-SQLSkills · Agile Methodolgies · Requirement Gathering · Sprint Planning · Data Modeling

As as Program Manager / Product Owner in fast blooming organisation , I was instrumental in consolidating the technology stack and implementing ERP across the organization. My contributions had the following impact:Responsibilities● Served as Techno-functional analyst in requirement elicitation● Enacted as Program Manager in adding the value for the delivery of software solutions ● Reduced cross-functional dependencies by slicing responsibilities and accountabilities● Conducted JAD and training session to multiple internal stake holders● Owned and lead backlog grooming, prioritize user stories, create acceptance criteria and drive testing and delivery in iterative approach in every sprint● Identified opportunities to enhance product functionality for ERP solutions through the integration of a new feature and dashboard in the system● Execute programs with master schedules, action items, and resource allocation matrices● Monitored tickets in Jira to ensure the right flow across the swim lanes● Orchestrated payment system by integrating gateways like RazorPay, PayU, ccAvenue, Stripe● Refactored 70+ payment API and documented in swagger and confluence● Implemented continuous integration and pipelines for faster delivery of software updates● Enhanced data-driven decision making by guiding analytics team in creating BI dashboardsAchievements● Served 10K+ pages in migrating to datoCMS in CMS system● Processed 800+ request and serving globally for 3K+ users in the ERP application ● Implemented asterisk based telecom system from the scratch in low budgetSkills: Data Architect · Program Management · Release Management · Strategic Planning · Agile Methodologies · Requirements Gathering · Team Management · Sprint Planning · Product Backlog · Scrum Ceremonies · Technical Documentation · Sharepoint

Eastern Ocean Side Business Solution provides complete social network game development, including game definition, marketing foundation, game-play research and definition, monetization, functional specification, script development and storyboarding, game programming, quality assurance and compatibility testing, hosting, game distribution implementation and support services.Skills: Unity · Mobile Games · Game Design Documents · Requirements Analysis · Team Management · Storyboarding · Technical Documentation · User Acceptance Testing

I was assigned for Insurance project for UK customer in design~development transition stage• Worked with offshore and onsite team to solve gaps and make sure smooth functioning of usecase.• Analysed Gap in requirement and communicated to stakeholder• Created use-case , flowchart , class and sequence diagram using SPARX System• Helps in creating data model for campaign,forecast planner,estate planning module• Proposed custom visualisation tool concepts for premium calculation and retirement planningSkills: WPF · WCF Services · SharePoint · Microsoft SQL Server · Xceed · Infragistics · Internet Information Services (IIS)

I was advanced into this as senior engineer role in part due to my strong technical/business expertise, which I applied to enhance business and technical needs in various project.Responsibilities ● Business visit to Malaysia and German for requirement gathering, user needs analysis and business systems design for major projects. ● Given SOA guidance as required. Provide process, data and object modeling in a variety of application and database environments. ● Refactored database design, development, and enhancement, as well as management and coordination of changes to existing applications. ● Provided technical guidance analysis in design, development, and maintenance. Achievements ● Due to my strong technical and business crunch promoted as Sr Engineer in short span ● Maintained senior level expertise in industry leading information management technologies.Skills : ASP.NET,WCF, WPF, XBAP,X509 Certificate, Biz Talk, SharePoint, VSTS, Oracle, MS-SQL

I contributed to the entire software development life cycle of ERP and Insurance system, of which my duties were: ● Developed supporting tools for ERP and Insurance system in .NET platform using C# ● Developed Web Forms using C# and ASP.NET. ● Involved in Requirement Analysis, implementation and Database design. ● Identified root cause for issues and developed workarounds or permanent fixes. ● Developed new code and refactored legacy code by incorporating unit, integration, and system testing to adhere to interchange compliance requirements. ● Handled production issues and enhancement to the existing live portals.Skills: Oracle Forms · Oracle Reports · VSTS · ASP.NET · C# · Oracle 9i