Over 35 years of experience in Hotel operations and Human Resources Management in the hospitality sector. Proven ability to create revenue through innovative management techniques, while consistently delivering a high standard of service and attention to detail to achieve desired results. Experienced at providing a positive environment for staff. Dedicated to building relationships with clients/guest groups based on mutual trust and respect towards company policies. Expertise in designing & implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.Excellent communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment. Effective control on attrition level.