Responsible for the management and oversight of the high-risk client population across all segments in Africa and the Middle East, keeping abreast of best practices across the industry and providing suggestions on how the current processes can be enhanced to ensure adherence to current market practices.Main responsibilities• Work with stakeholders from the country compliance and business functions to support escalations of high-risk clients under the KYC process ensuring the advice is provided promptly.• Regular tracking and reporting of controls implemented on high-risk clients across AME to regional and group leadership teams to ensure visibility over the sensitive client population.• Coordinate the implementation of the annual high-risk client review with Country and Regional CEOs to provide subject matter expertise on subject cases.

Responsibilities•Responsible to provide FCC advisory support to business covering areas related to AML, Sanctions, PEPs, and ABC risks while ensuring to adhere to AML / CFT and regulatory requirements.• Accountable for the review of new to bank (NTB) high risk clients KYC records for Corporate and Investment Banking segment Ensure cases are prioritized and managed effectively and consistently, in line with the agreed process and Service Level Agreements• Review and advise on the risks identified during CDD reviews related to positive/true matches on internal watch lists. • Provide rationale with risk & controls team/business during case approvals/rejection. Prepare a comprehensive summary of the case by adding necessary recommendations and risk mitigations.• Accountable for the review of KYC review for sensitive relationships• Provide support to stakeholders on policy and procedures interpretationKey achievements:• Developed and implemented an automated cross functional advisory tool that was implemented across all SCB geographies• Established and delivered a financial crime focused training program for first line of defence and business staff as the AME learning academy project manager• Acted as Cyber security Liaison to educate and train the business functions on technical knowledge needed when dealing with clients to avoid information security breaches.• Participated in AID (Automation, Innovation, and digitization) task force aimed to identify opportunities for technological advancements in order to simplify existing processes and automating reporting through the creation of dashboards to ensure accurate and timely completion.

• Performed a comprehensive analysis of the impact of financial crime related regulatory matters on therelevant business area and its operations.• Coordinated the communication of key changes (to laws, rules, regulations) to region/country, incoordination with group communications.• Worked closely with the relevant risk committees to revise policies/processes/DOIs to address financialcrime risks, aligning with relevant regulatory requirements.• Provided governance and oversight over the implementation of Financial Crime Compliance frameworkrelated policies and procedures in Oman to ensure compliance with the group and local regulations.• Managed FCC-owned processes under the Group's Risk Management Framework, includingimplementation and roll-out of relevant processes and DOIs.• Maintain oversight of risk-mitigating action plans for all regulatory breaches.

• Govern HUB’s activities to ensure quality & TATs are met for all banking processes and ensure exceptions and process gaps are address through regular service review calls• Co-ordination of Off-boarding activities and client static data alignment across all systems• Liaising with Data Quality Management team to manage Client data exceptions.

• Provided technical support to users including troubleshooting of hardware (including mobile devices and laptops), software and network related issues • Responsible for building, installing, configuring, analysing, and troubleshooting Windows.• Managed the Windows XP to Win 7 migration project

• Conduct computer diagnostics to investigate and resolve problems software and hardware issues. • Providing training to new university applications • Led the email migration project from SUN JES Mail System to Microsoft Exchange.