Digital Transformation: Spearheaded digital strategy initiatives, leveraging Power Platform and D365 CRM solutions to drive substantial improvements in operations and customer engagement.Power Automate: Pioneered the implementation of workflow automation, significantly enhancing process efficiency and organizational productivity.Power BI Analytics: Developed insightful Power BI dashboards utilizing D365 Dataverse and Azure Data Factory, facilitating informed decision-making through data-driven insights.D365 Customization: Customized Dynamics 365 modules to meet unique organizational requirements, ensuring a seamless alignment between technology solutions and business needs.Customer Portals: Implemented D365-based customer portals, markedly improving customer engagement and enabling effective self-service capabilities.UI/UX Consistency: Addressed and resolved theme-related issues, achieving a cohesive brand experience across various digital platforms.Project Delivery: Played a key role in cross-functional team collaboration, ensuring projects were completed on schedule and within the allocated budget.Client Communication: Cultivated and maintained robust relationships with clients, offering technical expertise and strategic advice to guide them through their digital transformation journeys.Holistic Solutions: Integrated various Power Platform tools to develop comprehensive digital solutions, combining automation, analytics, and customer relationship management to meet and exceed project goals.

D365 Support: Provided customization and configuration support for Dynamics 365 across multiple business units, becoming a key technical resource for the organization.Azure DevOps: Utilized Azure DevOps for streamlined development and deployment of D365 solutions, improving the release efficiency by 30%.API & Automation: Integrated Dynamics 365 with Microsoft Graph API and Power Automate, automating backend processes and enhancing operational workflows.Power BI Reporting: Created interactive Power BI dashboards to visualize key performance metrics, aiding in data-driven business decision-making.Azure Integration: Improved existing Azure-based integration flows using Service Bus, Logic Apps, and Data Factory, reducing data latency and errors.Web Development: Developed applications using ASP.Net Blazor Server and Web Assembly, showcasing versatility in utilizing Microsoft technologies.

Microsoft Tech Stack: Worked extensively with Azure, Office 365, SharePoint, and Power Platforms, serving as a multi-faceted expert in Microsoft technologies.D365 CRM Workflows: Enhanced existing D365 CRM workflows, plugins, and custom actions, contributing to more efficient and streamlined business processes.DevOps Approach: Adopted a DevOps methodology for the continuous integration and deployment of cloud applications, improving the release cycle efficiency.Power BI KPIs: Developed KPI reports using Power BI, integrating data from D365 datasets to provide actionable insights for business improvements.Visa Lifecycle Automation: Designed an end-to-end application for automating the complete visa lifecycle, invoicing, and reporting, reducing manual effort by 25%.API Integration: Successfully integrated Banking System APIs for prompt payment processing, enhancing the financial transaction experience.SQL Database Management: Administered and developed SQL databases, both cloud-based and on local servers, to support various business applications.

Mentorship & Agile Teams: Mentored systems administrators and supported Agile development teams, introducing CI/CD work methods to accelerate the software delivery process.Programming & Automation: Specialized in systems automation programming, utilizing languages such as C++, .Net, and SQL, contributing to more efficient and automated operational workflows.Data Analytics Support: Assisted Data Analysts in generating SQL-based reports, exporting to Microsoft Excel for further analysis and business insights.Systems Administration: Took on systems admin responsibilities, implementing monitoring solutions and troubleshooting database issues to ensure optimal system health.Agile SCRUM: Adopted Agile SCRUM methodologies for project management, enhancing team productivity and streamlining the development process.PLC/SCADA Expertise: Worked in a PLC/SCADA environment, applying software solutions to control and monitor textile machinery, demonstrating versatility in software applications.

Android App Development: Implemented and designed Android applications for industrial hardware control and testing, meeting all specified user manual requirements.Digital Transformation: Successfully digitalized manual processes by developing mobile apps, simplifying user interaction and boosting operational efficiency.Wireless Connectivity: Established seamless connections between various hardware modules using wireless technology, enhancing remote control capabilities.RF Modules: Utilized Radio Frequency (RF) modules to facilitate wireless communications, demonstrating expertise in advanced communication technologies.IoT Solutions: Developed algorithms and mobile apps to support IoT-based appliance control, showing proficiency in emerging technologies.Embedded Systems: Utilized PIC Microcontrollers and embedded boards for project execution, showcasing skills in both hardware and software development.PCB Design: Designed multi-layered PCBs for various projects, displaying a thorough understanding of hardware development and circuit design.