Assistant Manager
Current**Assistant Manager | Quality Auditor (QAD) at Master Trust**Experienced Assistant Manager with a strong background in quality auditing within the finance and broking industry. Proficient in conducting and managing auditing processes for both voice and non-voice operations to ensure adherence to stringent quality standards. **Key Skills & Accomplishments:**- Cleared NISM exams in Equity Derivatives, SORM, and Currency Derivatives.- Extensive knowledge in broking finance, with a focus on maintaining and enhancing quality standards.- Proficient in Excel and experienced in maintaining MIS reports.- Familiar with RMS profile work and experienced in trading.- Developed and implemented comprehensive training programs to improve team performance and maintain quality.- Conducted regular audits, providing actionable feedback to enhance operational efficiency.- Analyzed quality data, identified trends, and made strategic recommendations for process improvements.**Career Objective:**To contribute my expertise in Financial Services Operations in a dynamic and professionally challenging environment, where I can drive organizational growth while continuing to expand my knowledge and skills.
