Sarfaraz Sayed Email & Phone Number

Noida, Uttar Pradesh, India

• Provide L2 support to customers and evaluators, including installation troubleshooting, product configuration assistance, and operating troubleshooting relating to product operation, and addressing improper product.
• Develop methods and gather technical data to reproduce customer issues and communicate requirements efficiently to the development team.
• Work closely with customers and the internal software… Show more
• Work closely with customers and the internal software development team to diagnose complex software product issues.
• Monitor and troubleshoot application processes and system resources to ensure compliance with key system performance indicators.
• Troubleshooting the application logs, APIs, RESTAPIs, Business flow providing RCA, and implementing corrective actions.

Pune, Maharashtra, India

• Provide L2 support to customers and evaluators, including installation troubleshooting, product configuration assistance, and operating troubleshooting relating to product operation, and addressing improper product.
• Develop methods and gather technical data to reproduce customer issues and communicate requirements efficiently to the… Show more
• Develop methods and gather technical data to reproduce customer issues and communicate requirements efficiently to the development team.
• Work closely with customers and the internal software development team to diagnose complex software product issues.
• Monitor and troubleshoot application processes and system resources to ensure compliance with key system performance indicators.
• Troubleshooting the application logs, APIs, RESTAPIs, Business flow providing RCA, and implementing corrective actions.

Mumbai, Maharashtra, India

• Handle and Support SafetyChain Plant Management Platform used to improve yield, maximize productivity, and ensure compliance standards for food, and beverage for customers in the United States like Kellogg’s, Tyson.
• Customer relationship management
• Coordinating with product users in case of any concerns/issues
• Coordinating with respective customer stakeholders for different tasks
• Work on web Services, API, and IP-based protocols
• Making changes in the… Show more

Mumbai, Maharashtra, India

• Providing Technical Support for TataSky under TCS.
• Troubleshoot client issues and escalated tickets if needed or placed a service call if the matter was identified as a hardware concern.
• Performed remote installations, upgrades, and repairs using phone, online chat, and remote desktop software.
• Diagnosed operating system problems, repaired all issues, and removed malware as defined by scopes of work.
• Providing training to interns and leading them at the beginning of the… Show more
• Providing training to interns and leading them at the beginning of the process.

Mumbai Area, India

• Providing Technical Support for Majesco, Reliance Energy, Crompton, and Birlasoft Limited.
• Troubleshoot client issues and escalated tickets if needed or placed a service call if the matter was identified as a hardware concern.
• Performed remote installations, upgrades, and repairs using phone, online chat, and remote desktop software.
• Diagnosed operating system problems, repaired all issues, and removed malware as defined by scopes of work.
• Providing training to interns and… Show more
• Providing training to interns and leading them at the beginning of the process.

Mumbai, Maharashtra, India

• Train personnel on the proper use of biomedical equipment.
• Directs biomedical equipment operation by providing equipment operation demonstrations, instructing other healthcare staff in the use and care of equipment, and answering questions.
• Interact with manufacturers to purchase or sell medical devices, products, and surgical instruments.
• Interact with medical professionals, doctors, surgeons, therapists, etc.
• Visiting Hospitals for all Mumbai & Thane Locations for… Show more
• Visiting Hospitals for all Mumbai & Thane Locations for Meetings, demonstrations & training related to Product.

Kanjurmarg

Diploma In Electronics Engineering, Electrical And Electronics Engineering

High School Diploma, A