Maintain the entire database of the Call Center, and do strategic planning on the same.

is a Leading after sales service provider to the IT Industry and its customer with its world class, repair, services and reverse Logistics and warranty management solutions. It offers full service solutions through integrated processes which are designed to fulfill and enhance service level commitments. Aforeserve.com Ltd. was established as a public limited company in 2000 and since then it has enjoyed rapid growth through sustained organized development. Aforeserve.com Ltd. is having its head quarter in Noida, U.P. It has 46 direct service setups located all across India and has more than 700 trained personnel working on rolls. Aforeserve.com Ltd. offers integrated service solutions including Chip Level Repairing, Logistics & Reverse Logistics, Spare Parts Operation, Onsite Customer Service and Return - to - Bench Support with the further option of managing the total outsourcing for all the customers warranty responsibilities. These technological services are provided to the major players in the IT Hardware industry, including OEMS, Integrators, EMS companies and End Customers.Roles & Responsibilities:Getting data from different sources and synchronize them as per the company's requirement.Upload the data into the dialer for calling, and update the feedback from the dialer into the master database.Preparing MIS Report of the Call Center for the Management and CEO.

an offshoot of Planman Consulting, offers comprehensive back office/process outsourcing solutions to a variety of industries including technology, financial services. Publishing and market research offering a one stop solution for all information processing needs. It is involved in:* Content Conversion Services (HTML, XML, SGML, PDF Conversion) * Data Conversion Services OCR, Data Entry and Data Capture OCR, Data Entry and Data Cap* Form Processing Services, Transaction Processing Services * Indexing & Abstraction Services* E-Books Publishing Services Roles & Responsibilities:Finalization of the data.Responsible to maintain quality of the project.