Sargiz B. Babrood Email & Phone Number

Seattle, Washington, United States

Client: Microsoft - Nuance Healthcare Acquisition Integration (August 2023-Present)Role: Project Manager Lead• Led change management efforts to facilitate the integration of Nuance company processes, systems, and personnel where necessary, while ensuring team members are learning Microsoft processes and systems. • Coordinated cross-functional teams, including legal, finance, and operations, to achieve project objectives and mitigate risks while ensuring adherence to timelines and… Show more Client: Microsoft - Nuance Healthcare Acquisition Integration (August 2023-Present)Role: Project Manager Lead• Led change management efforts to facilitate the integration of Nuance company processes, systems, and personnel where necessary, while ensuring team members are learning Microsoft processes and systems. • Coordinated cross-functional teams, including legal, finance, and operations, to achieve project objectives and mitigate risks while ensuring adherence to timelines and budgets.• Presented regular status updates and reports to senior leadership, ensuring onboarding remains on a timely schedule.• Collaborated with finance teams to forecast, track, and report on financial aspects of the project.• Proactively identified and resolved conflicts and issues that arose during the acquisition process, ensuring minimal impact on project objectives.Client: Microsoft - Strategic Missions Technologies (June 2022-August 2023)Business Manager• Defined and articulated a balanced rhythm of the business (ROB) for the SMT team comprised of Azure Quantum, Azure for Operators, Azure IoT, and Azure Space.• Designed, communicated, & managed an effective prioritization process to eliminate turbulence and create clarity.• Created a detailed budget spreadsheet to track IO’s and PO’s and ensure team is spending funds efficiently. • Implemented team wide use of Objectives and Key Results methodologies to plan and track progress of initiatives.• Assisted in developing a Marketing Strategy, Sales Plan, and Long-Range Plan.Client: Microsoft - Scale Managed Partners (March 2022-June 2022)Role: Project Manager Lead• Used a PowerBI dashboard to track metrics of partners on a global scale.• Ensured proper distribution and allocation of resources to drive successful completion of project deliverables on time and within budget.• Proactively evaluated and managed processes and procedures for continuous improvement collaborating with various leaders across the organization. Show less

Los Angeles Metropolitan Area

Responsible for scheduling project meetings with business stakeholders, assigned resources, IT management and third-party vendors.Distributed monthly project timelines to ensure all technicians work effectively to implement solutions that meet business requirements and warrant an efficient work environment. Coordinated and prioritized required training courses for new temp hires (15) to image systems per requirements, analyze dBAT, and prepare systems for deployment to end… Show more Responsible for scheduling project meetings with business stakeholders, assigned resources, IT management and third-party vendors.Distributed monthly project timelines to ensure all technicians work effectively to implement solutions that meet business requirements and warrant an efficient work environment. Coordinated and prioritized required training courses for new temp hires (15) to image systems per requirements, analyze dBAT, and prepare systems for deployment to end users.Installed, configured, and patched complex software solutions to end users in a healthcare or other large organizational environments. Delivered quantitative and qualitative reports to management outlining approved applications and ensured software is permitted through the internal database in order to remain compliant.Processed internal and external invoicing for specialized computer equipment for the entire VA campus and CBOCs. Conducted group software and OS training to over 9,000 active end users as requested.Served as a liaison between the Service Now knowledge management and emerging technologies enabling better communications resulting in elimination of work redundancies. Managed Active Directory database creating groups and objects while giving permissions to approved users to access the network per security guidelines. Show less

Greater Los Angeles Area

Complete daily evaluations pertaining overall business operations, support franchisee in goal setting, and provide support in business development and implementation of the business operating system.Partner with the greater Los Angeles area franchisees to diagnose barriers which affect performance and assist with developing business plans to maximize improvement (operations, marketing, training, profitability, etc.).Ensure franchisee compliance with all Standard Operating… Show more Complete daily evaluations pertaining overall business operations, support franchisee in goal setting, and provide support in business development and implementation of the business operating system.Partner with the greater Los Angeles area franchisees to diagnose barriers which affect performance and assist with developing business plans to maximize improvement (operations, marketing, training, profitability, etc.).Ensure franchisee compliance with all Standard Operating Procedures, Operations Assessment Report, and standards and develop corrective action plans, milestones, and timetables where appropriate.Employ situational interpersonal skills and negotiation skills to effectively drive business objectives and manage change in a efficient manner.Launch new operational programs, food products/other promotional items associated with the annual marketing calendar, equipment and/or technology inside applicable region.Achieve Market objectives in the areas of new unit store growth, sales and profitability by ensuring flawless execution of the market specific business plan. Show less

Los Angeles

Plan, develop, and create mobile applications to match the expectations of clients.Initiated two successful marketing departments (business-to-consumer) in two different industries.Managed ten direct representatives and one representative agency.Involved at every project phrase, from concept creation to app store deployment in App Store and Google Play.Implemented a bi-monthly meeting with three other department heads to discuss goals, updates, and challenges… Show more Plan, develop, and create mobile applications to match the expectations of clients.Initiated two successful marketing departments (business-to-consumer) in two different industries.Managed ten direct representatives and one representative agency.Involved at every project phrase, from concept creation to app store deployment in App Store and Google Play.Implemented a bi-monthly meeting with three other department heads to discuss goals, updates, and challenges, increasing productivity across departments by 25% YoY. Show less

Encino, Ca

Hire, train, supervise, and schedule kitchen and service staff.Executed social media based marketing program, which resulted in 22% increase of sales.Manage purchasing and inventory to ensure sufficient levels of high-quality products.Analyze and improve SEO strategies to optimize effectiveness.Coordinated and organized meetings for potential new vendors which led to cost reduction and improved quality.Led the reporting and analytics of the social marketing… Show more Hire, train, supervise, and schedule kitchen and service staff.Executed social media based marketing program, which resulted in 22% increase of sales.Manage purchasing and inventory to ensure sufficient levels of high-quality products.Analyze and improve SEO strategies to optimize effectiveness.Coordinated and organized meetings for potential new vendors which led to cost reduction and improved quality.Led the reporting and analytics of the social marketing metrics to determine ROI. Tracked the steadily positive growth pattern on a weekly basis.Created SEO strategy that improved organic traffic to company website by 45%.Expanded email subscriber list from 70 to 2,500 in 9 months without increasing the monthly allowance budget.Controlled the overall cash flow on a daily basis to meet the weekly expenditures. Show less

Simi Valley

Recognized as “#1 Saved Sale” representative (out of 130 reps); Ranking based on sale saves from subscription discontinuation, duration of calls, and availability.Maintained a 96% satisfaction rating over a seven-month period as a customer care representative.Listened attentively to caller needs to ensure a positive customer service experience.Established a personalized approach to our customer's shopping experience that decreased returns by 25% over the course of seven… Show more Recognized as “#1 Saved Sale” representative (out of 130 reps); Ranking based on sale saves from subscription discontinuation, duration of calls, and availability.Maintained a 96% satisfaction rating over a seven-month period as a customer care representative.Listened attentively to caller needs to ensure a positive customer service experience.Established a personalized approach to our customer's shopping experience that decreased returns by 25% over the course of seven months.Commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. Show less

Los Angeles

Direct brand management, PR, media relations, product launches, advertising, sales collateral and tradeshows.Expanded clientele base by 67% in three years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.Created 14 new blog posts, eBooks, and landing pages, making up 20% of the company’s online content.Managed all aspects of the advertising, marketing, promotional activities for the online business including banner… Show more Direct brand management, PR, media relations, product launches, advertising, sales collateral and tradeshows.Expanded clientele base by 67% in three years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.Created 14 new blog posts, eBooks, and landing pages, making up 20% of the company’s online content.Managed all aspects of the advertising, marketing, promotional activities for the online business including banner advertisements, email promotions and search engines across all platforms.Designed quality control program and implemented standards to coach employees towards high performance and success.Documented and maintained reports related to discussions and feedback provided by customer and presented reports to appropriate department to enable further improvement in products/service.Decreased customer dissatisfaction by conducting a survey to determine the cause of low sales, and implementing preventive counter measures. Received 2 promotions, from associate level to managerial-level, in less than 15-months. Show less