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Sargon Palmer Email & Phone Number

Product Manager Leader with over 10 years experience | Agile, Scrum Master, User Experience, Customer Success at Grace Hill
Location: Austin, Texas Metropolitan Area, United States 7 work roles 2 schools
1 work email found @ethoca.com 1 phone found area 512 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email s****@ethoca.com
Direct phone (512) ***-****
LinkedIn Profile matched
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Current company
Grace Hill
Role
Product Manager Leader with over 10 years experience | Agile, Scrum Master, User Experience, Customer Success
Location
Austin, Texas Metropolitan Area, United States
Company size
162 employees

Who is Sargon Palmer? Overview

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Quick answer

Sargon Palmer is listed as Product Manager Leader with over 10 years experience | Agile, Scrum Master, User Experience, Customer Success at Grace Hill, a company with 162 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at ethoca.com, phone signal with area code 512, and a matched LinkedIn profile for Sargon Palmer.

Sargon Palmer previously worked as Sr. Director, Product Management | Multifamily, Learning Management at Grace Hill and Director, Customer Success | Real-Time Payments, API Docs, Customer Journey at Appbrilliance, Inc.. Sargon Palmer holds High School Diploma from Elsik High School.

Company email context

Email format at Grace Hill

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{first}.{last}@ethoca.com
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AeroLeads found 1 current-domain work email signal for Sargon Palmer. Compare company email patterns before reaching out.

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Profile bio

About Sargon Palmer

I have over 10 years of experience in product management and over 20 years experience in the overall software development life cycle. At Ethoca (acquired by Mastercard), I led a cross-functional team to build one of Mastercard’s first API solutions in the Azure Cloud. The API and associated documentation received the highest score from an internal review process. I've managed product managers, product owners, and user experience/interface designers to help build B2B products in eye care, financial output solutions, credit card dispute management, and real-time payments. I thrive on ensuring that ideas turn in to products that customers love to use and gladly pay for.In my most recent role, I joined a pre-revenue fintech startup to build their Customer Success organization from the ground up. I created onboarding resources, including a Customer Journey Playbook, Internal Knowledge Base, and Partner Enablement materials to streamline the customer integration experience. And collaborated with product, sales, and executive teams to align, publish, and iterate on Ideal Customer Profiles, providing a key resource in lead qualification.My passions outside of work include playing basketball and poker, and traveling with my family.I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or via X (@kingsargon).Competencies: - Agile / Scrum management, Velocity tracking, and User Story creation in Jira- Knowledge Base management, Workflow diagrams, and Project tracking in Confluence- Mastery in Excel / Sheets (pivot tables, conditional formatting, macros)- Public speaking, presentation design, customer communications

Listed skills include Project Management, Agile Methodologies, Xml, Business Analysis, and 34 others.

Current workplace

Sargon Palmer's current company

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Grace Hill
Grace Hill
Product Manager Leader with over 10 years experience | Agile, Scrum Master, User Experience, Customer Success
greenville, south carolina, united states
Website
gracehill.com
Employees
162
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7 roles

Sargon Palmer work experience

A career timeline built from the work history available for this profile.

Sr. Director, Product Management | Multifamily, Learning Management

Current
Grace Hill

Austin, Texas Metropolitan Area

Mar 2024 - Present

Director, Customer Success | Real-Time Payments, Api Docs, Customer Journey

Appbrilliance, Inc.

Austin, Texas Metropolitan Area

- Led the development of onboarding resources, including a Customer Journey Playbook, Internal Knowledge Base, and partner enablement materials, resulting in a reduction in onboarding time- Spearheaded alignment efforts with product, sales, and executive teams to iterate on Ideal Customer Profiles, providing a critical resource in lead qualification that.

Mar 2021 - Jan 2024

Director, Product Management | Agile, Scrum Master, Api Docs, User Experience

Ethoca

Austin, Texas Metropolitan Area

- Led cross-functional team to build one of Mastercard’s first API solutions in the Azure Cloud; API and associated documentation received the highest score from an internal review process- Optimized customer onboarding experiences by analyzing data and collaborating with the Customer Success team, resulting in a significant improvement in overall.

Aug 2017 - Mar 2021

Product Manager | Portal Customer Experience, Usability Testing, Product Demos

Fiserv

Austin, Texas, United States

- Directed the maintenance and dissemination of comprehensive roadmaps, informed by thorough market and competitive analyses, and guided by corporate strategy; leading to a decrease in project delays- Transformed defect triage process through the consolidation of systems, streamlining of data inputs, and formalization of response procedures; decreasing.

Jun 2016 - Aug 2017

Product Manager | Agile/Scrum, Leader, Mentor, Healthcare

Visionweb

Austin, Texas, United States

- Spearheaded the successful transition from waterfall to agile/scrum methodology, overseeing research, change management planning, and implementation, thus increasing development efficiency - Led 5 concurrent scrum teams to bring to market a web-based enterprise software application to provide practice management (PM) and electronic health record (EHR).

Oct 2012 - Jun 2016

Business Analyst / Technical Writer | Requirements Elicitation, User Group, Prototyping

Visionweb

Austin, Texas, United States

- Directed a team of developers and QA engineers to publish first company mobile app; researched best practices and design standards, performed usability testing, and deployed on schedule- Led the successful launch of a robust user group program, gathering valuable insights through surveys, and incorporated feedback to drive iterative enhancements, leading.

Aug 2007 - Oct 2012

Business Applications Programmer | Cobol, Design Docs, Mentoring

The Reynolds And Reynolds Company

Houston, Texas, United States

- Researched, coded, and tested user-found issues and functionality enhancements for automotive dealership software, specifically the Finance & Insurance and Vehicle Inventory modules- Authored design documents from product manager modification proposals as well as program change notifications- Mentored new programmers through a series of training courses

Mar 2004 - Jul 2007
Team & coworkers

Colleagues at Grace Hill

Other employees you can reach at gracehill.com. View company contacts for 162 employees →

AW Ann Wannemacher Ann Wannemacher Colleague at Grace HillGreenville-Spartanburg-Anderson, South Carolina Area, United States View → KD Kylie Driver Kylie Driver Colleague at Grace HillDallas-Fort Worth Metroplex, United States View → JT John Timothy John Timothy Colleague at Grace HillLagos, Lagos State, Nigeria, Nigeria View → BB Becky Barriault Becky Barriault Colleague at Grace HillDallas-Fort Worth Metroplex, United States View → MW Morgan Wood Morgan Wood Colleague at Grace HillNorth Richland Hills, Texas, United States, United States View → LF Lisa Ford, Cxs Lisa Ford, Cxs Colleague at Grace HillDallas-Fort Worth Metroplex, United States View → CC Christopher Curry Christopher Curry Colleague at Grace HillIndianapolis, Indiana, United States, United States View → DA Danilo Aliprandi Danilo Aliprandi Colleague at Grace HillCorsico, Lombardy, Italy, Italy View → LL Leanne Lusk Leanne Lusk Colleague at Grace HillGreenville, South Carolina, United States, United States View → TP Tori Pruitt Tori Pruitt Colleague at Grace HillGreater Tampa Bay Area, United States View →
2 education records

Sargon Palmer education

High School Diploma

Elsik High School

Activities and Societies: Orchestra President (Viola)

FAQ

Frequently asked questions about Sargon Palmer

Quick answers generated from the profile data available on this page.

What company does Sargon Palmer work for?

Sargon Palmer works for Grace Hill.

What is Sargon Palmer's role at Grace Hill?

Sargon Palmer is listed as Product Manager Leader with over 10 years experience | Agile, Scrum Master, User Experience, Customer Success at Grace Hill.

What is Sargon Palmer's email address?

AeroLeads has found 1 work email signal at @ethoca.com for Sargon Palmer at Grace Hill.

What is Sargon Palmer's phone number?

AeroLeads has found 1 phone signal(s) with area code 512 for Sargon Palmer at Grace Hill.

Where is Sargon Palmer based?

Sargon Palmer is based in Austin, Texas Metropolitan Area, United States while working with Grace Hill.

What companies has Sargon Palmer worked for?

Sargon Palmer has worked for Grace Hill, Appbrilliance, Inc., Ethoca, Fiserv, and Visionweb.

Who are Sargon Palmer's colleagues at Grace Hill?

Sargon Palmer's colleagues at Grace Hill include Ann Wannemacher, Kylie Driver, John Timothy, Becky Barriault, and Morgan Wood.

How can I contact Sargon Palmer?

You can use AeroLeads to view verified contact signals for Sargon Palmer at Grace Hill, including work email, phone, and LinkedIn data when available.

What schools did Sargon Palmer attend?

Sargon Palmer holds High School Diploma from Elsik High School.

What skills is Sargon Palmer known for?

Sargon Palmer is listed with skills including Project Management, Agile Methodologies, Xml, Business Analysis, Product Management, Software Development, Sql, and Salesforce.Com.

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