Saroj Kumar Sahu Email and Phone Number

A dynamic, agile and resourceful IT professional with 14+ years of experience of which 6+ years experience in IT Project/Program Lead, Service Delivery. Experience of delivering large scale enterprise initiatives for clients in multiple domains across the globe. Experience of managing cross-functional global teams spread across North America, APAC and India. Experienced in leading geographically distributed teams spread across multiple countries. Expertise in developing & executing high performance project work to meet key program deliverables while ensuring on-time delivery. In the current position, Working on AWS cloud based Saas Application, Solving real time problem and making permanent solution to stable the application in everyday work. Analysing the multiple layer data flow and making correction imediate basis to support business of APAC client for multiple country.Well versed in both implementation and production support delivery activity from lead position.Consistently led multiple complex projects/programs from conceptual design to implementation at Onsite as lead.Experienced in working onsite in USA 5.2 years in multiple roles reporting directly to client CEO/CTO and key stakeholders for multi-million dollar engagementsKeen focus and achievements in implementing continuous improvements (technical/process) and cost optimizations in growth of the account.Facilitated and led the creation of work breakdowns, estimates and task prioritization.Led multiple cross functional teams of 12+ resources over last 4 years.Experienced in standing up ITIL v3 based managed support service (L2) team with extensive knowledge on ITIL artifacts, processes, roles, Incident/Problem/Change/Knowledge\Release management. Facilitated horizontal and vertical growth of account – from supporting 4 to 6+ applications.AWS Cloud Practitioner: Wealth of technical expertise across monitoring and support.Technical expertise in Software Development Life Cycle entailing requirement analysis, design, development, testing and troubleshooting along with Release Management