Oracle Service Clould Knowledge Foundation:- Schema generation microservice: Involved in design, development and deployment in OCI Kubernetes cluster of this service that uses apache kafka to listen upstream topics and to publish the metadata and schema to topics subscribed by analytics. - Analytics report admin tool: Developed a reporting admin UI page for schema generation service API to seamlessly monitoring the metadata and schema published for the business objects and deployed into OCI Kubernetes cluster.- UI development: Implemented answer special response in browser UI, which includes schema changes in CX server, adding new tab into answer CKEditor in Oracle service cloud browser UI. Developed new custom plugins under answer container view model.- CX server development: Implemented dataminer config base to control the huge data of customer.Doc generation API using python:- Implemented the doc gen tool for Connect REST API using Python.Quality of service Project:- Implemented various features for Quality of service project, which includes adding request and response headers into PHP, REST and SOAP layer of backend servicesConnect REST development:- Implemented various features in order to support the REST API for business objects for Service cloud.- Involved in participating into hackathon conducted every years. - Created a python utility to auto generate the request template in CREST (2018). - Implemented parallel test framework in Connect REST API that improved test execution (2017). - Command line utility for CRUD operation of business objects (2016).

Belonged to Oracle CCA/COD telephony gateway switching system using ACD (Automatic Call Distributors) which involves voice, fax, IVR routing, conferencing • Fixed many production issues from customer and system testing bug/issues from QA on call processing in the Contact Center.• Resolved 85% of the production crash issues in backend applications.• Contributed towards identifying key defects in Avaya RAD vision SIP stack and suggested the fix to Avaya Inc.

Push To Talk Signaling Controller (PSC) for Sprint Telecom • Implemented call-processing components in order to support various SIP messages within Ericsson PII components.• Added python based test framework for PII signalling controller component

OAM in NodeB (WCDMA)• Resolved all the compiler warnings in OAM code base.• Resolved all the memory related issues (detected with code co-verity tool) to OAM source code.• Implemented alarm handling presentation module in OAM fault management.

TeMIP (telecommunication Management Information Platform) Outage Management, Universal Notifier.• Implemented parts of Outage Management component within HP TeMIP product.• Implemented the email notification component for Universal Notifier component of HP TeMIP product.