Saroj Thakur's Location
Mumbai, Maharashtra, India, India
About Saroj Thakur
Saroj Thakur is a professional in their field.
Saroj Thakur's Current Company Details
Saroj Thakur Work Experience Details
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Area Training ManagerDotpe Feb 2020 - Jun 2023Mumbai, Maharashtra, India(Achievements):- Design and develop comprehensive training programs to educate merchants on DotPe's products, features, and best practices.:- Deliver training sessions and workshops to merchants on the effective use of DotPe's digital payment solutions,• emphasizing product features, integration processes, and troubleshooting techniques.:- Tailor training materials and modules based on the specific needs and requirements of individual merchants or merchant groups.:- Offer technical assistance and guidance to merchants regarding integration, configuration, and usage of DotPe's products.:- Gather feedback from merchants after training sessions to evaluate the effectiveness of the training and make necessary improvements.:- Stay current with DotPe's product updates, industry trends, and market competition to ensure training materials are up to date and relevant.:- Collaborate with sales, customer support, and product development teams to align training efforts with• organizational goals and enhance merchant experience. -
Senior Operations ExecutiveUber Eats Jun 2017 - Jan 2020Achievements Task:- Conduct training sessions for restaurant staff & owner to educate them on Uber Eats platform functionalities, order processing, and other operational procedures.:- Maintain up-to-date knowledge of Uber Eats policies, procedures, and technology updates to ensure accurate and relevant training content.:- Assist in resolving operational challenges and issues faced by restaurant partners in coordination with internal support teams.:- Collaborate with cross-functional teams to gather feedback from restaurant partners and identify areas for improvement in the training programs.:- Maintaining & building a cordial relationship with restaurant partners.
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Operation ExecutiveUber Feb 2016 - Jun 2017Mumbai, Maharashtra, India( Achievements Task):- Assist Uber driver-partners with account setup, account-related issues, and the onboarding process.:- Provide guidance and support to drivers regarding app usage, navigation, fares, and various features of the Uber platform.:- Verify and assist in the completion of required documentation, license, and permits for driver-partners.:- Conduct vehicle inspections to ensure they meet Uber's standards and guidelines for safety and quality.:- Foster a positive and engaging relationship with driver-partners, promoting a sense of community and support.:- Handle customer inquiries and complaints related to driver-partners in a professional and efficient manner.
Saroj Thakur Education Details
Frequently Asked Questions about Saroj Thakur
What schools did Saroj Thakur attend?
Saroj Thakur attended University Of Mumbai.
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