Sarowar Hossain Email & Phone Number

United States

New York, United States

209-34 Northern Blvd, Bayside, Ny 11361

Oversee all operations of the Print and Marketing Department and bea department liaison for general managementPerformed quality checks on equipment and inventory to ensureorders are being produced at the highest qualityActively communicate with vendors to reduce budgeting deficitResponsible to make sure all operational policies and processes arefollowed (example: machine maintenance, supplies, and UPSreconciliationTakes personal accountability for… Show more Oversee all operations of the Print and Marketing Department and bea department liaison for general managementPerformed quality checks on equipment and inventory to ensureorders are being produced at the highest qualityActively communicate with vendors to reduce budgeting deficitResponsible to make sure all operational policies and processes arefollowed (example: machine maintenance, supplies, and UPSreconciliationTakes personal accountability for the retention, development andperformance of the Copy and Print Center teamPartners with General, Sales, and Service Managers to discussBusiness Discount Program and additional programs as neededResponsible for training new hires within departmentEnsured high customer satisfaction through feedback software such asBizFitActive keyholder with responsibilities of nightly drawer balancing andresource lockup. Show less

Queens, New York, United States

Facilitated strong relationships between our team and otherdepartments leading to improved cross-functional collaboration.Resolved conflicts between team members diplomatically, maintaininga healthy working environment conducive to productivity.Evaluated team member performance regularly, providing guidancefor professional growth and development.Collaborated with upper management to establish performance goalsfor the team and develop strategies for… Show more Facilitated strong relationships between our team and otherdepartments leading to improved cross-functional collaboration.Resolved conflicts between team members diplomatically, maintaininga healthy working environment conducive to productivity.Evaluated team member performance regularly, providing guidancefor professional growth and development.Collaborated with upper management to establish performance goalsfor the team and develop strategies for achieving them.Managed performance reviews for employees, analyzing individualemployee achievements and overall trends in workforce executionmetrics.Developed a cohesive team environment through regularcommunication, collaboration, and constructive feedback.Mentored new hires in company policies, procedures, and expectationsto facilitate their smooth integration into the team.Partnered with Type manager to train and develop team memberskillsets and competencies.Reviewed budgets and financial reports regularly, making necessaryadjustments to meet departmental targets without compromisingquality or customer satisfaction levels.Maintained understanding of overall business goals, tailoring newhires and continuing training towards reaching prescribed targets. Show less

Bayside, New York, New York, United States

Serves as a leader within the retail organization with directaccountability to the Copy and Print CenterOversaw a team of 3-4 associates at any given timeInvolved in the selection, recruitment and performance assessments ofCopy and Print Center associatesOversees print production to ensure customers receive quality jobsdone right the first timeProvides feedback and coaching to all Copy and Print associates tobuild strength, relationships and… Show more Serves as a leader within the retail organization with directaccountability to the Copy and Print CenterOversaw a team of 3-4 associates at any given timeInvolved in the selection, recruitment and performance assessments ofCopy and Print Center associatesOversees print production to ensure customers receive quality jobsdone right the first timeProvides feedback and coaching to all Copy and Print associates tobuild strength, relationships and capabilityMaking sure Customer Service is my top priorityExtreme degree of comfort working with production machinery andcustomer management systems including Salesforce.com Show less

New York, United States

Completing all store housekeeping functions (i.e., cleaning, dusting,sweeping, mopping, emptying trash, etc.)Replenishing products and supplies to ensure in-stock conditions at alltimesCommunicating with the management team regarding customerrequests and vendor-related concernsOperating the cash register, scan items, bag merchandise andmake/provide change for purchasesResponsible for training/guiding new hires•Greeted customers and… Show more Completing all store housekeeping functions (i.e., cleaning, dusting,sweeping, mopping, emptying trash, etc.)Replenishing products and supplies to ensure in-stock conditions at alltimesCommunicating with the management team regarding customerrequests and vendor-related concernsOperating the cash register, scan items, bag merchandise andmake/provide change for purchasesResponsible for training/guiding new hires•Greeted customers and provided excellent customer service. Show less

Bachelor Of Science - Bs, Computer And Information Sciences, General

High School Diploma, Computer And Information Systems Security/Information Assurance