Sasha P. Email & Phone Number

FL - Remote

Vero Beach, Florida, United States

Palm Beach Gardens, Florida

Manage Southeast Florida region with 8 direct reports. Oversee the services and client satisfaction of over 500 clients within a wide range of industries to include construction, hotels, restaurants, law offices, non-profit, etc. Review and analyze client retention efforts to include, profitability, rate reviews, comparisons and services. Worked through a.

Vero Beach, FL

Promotion – Sr. Associate, Client Services role, working closely with my Client Service Manager (CSM) to identify opportunities for colleague trainings and/or refreshers that will enhance or contribute to their Client Service Associate (CSA) roles regularly. As new hires are on boarded, I work meticulously with them to ensure they understand their roles in.

As a Client Service Associate, I manage closely 40 plus clients from Jupiter to Cocoa Beach and as far west as Avon Park, FL. In partnership with my clients, we work to identify compliance challenges, cost savings and opportunities for improvements. Some of the areas of focus are: Fair Labor Standard Act (FLSA) Wage & Hour issues, Occupational Safety and.

In this role I was responsible for managing all clientele related charge backs, scheduling new client contacts, working with the sales team with any client related communications, follow-up with the HR Manager to address any escalated client concerns.

Port St. Lucie

As a the Trainer / Operations Supervisor, I was responsible for the following: training licensed Medicare agents on the Human Medicare Open Enrollment updates and regulations related to CMS, assist agents during the Open Enrollment timeline with questions. I was asked to work outside of training once the campaign was coming to an end as a Operations.

Vero Beach, FL

Managed the daily operations of a 322 space property. Successfully increased storage rentals 8%, reduced expenditure by $500, increased customer retention and satisfaction by 5%. I also monitored the market for competitive advantage, maintained the accounts receivables reducing the debt from 9% to 3% month over month. I worked with leadership to identify.

Boca Raton, FL

Started with CCH as a coordinator working with healthcare traveler to assist them with their travel accommodation needs. An integral part of my role was to make sure all travelers across the country were comfortable during their temporary assignments, but also keep costs aligned with the assignment budget. I accomplished this feat by working closely with.

Focused on keeping 216 unit property up kept, workes closely with resident to manage requests for maintenance, monitored and managed market rents for trends, marketed availability accordingly.

Managed over 100 units between apartment complexes to individual residential homes. Focused on budget management, property maintenance and compliance. Worked to increase revenue while keeping the property in compliance with code enforcement and homeowner associations.

Certified credit counselor responsible for screening candidates for program eligibility. Onboarded qualified applicants to the program and set on-going expectation for overall program success. Assisted ineligible candidates with an overall budget review and possible assistance with an alternate sources.

Masters Of Management, Human Resource Management

Bachelors Of Arts, Business Administration/Human Resources

Activities and Societies: Sigma Beta Delta an International Honor Society

Associates, Business Administration