Sasha Humar Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Responsible for leasing an apartment complex with over 1000 units.
• Acting as a first point of contact for new clients, while striving to seek solutions to various client needs has made me knowledgeable in all aspects of the organization and a keen problem solver.
• Providing excellent customer service to new and existing tenants by answering tenant questions, providing timely follow up on issues, and responding to online, in-person and telephone queries managing over 6500.
• Providing excellent customer service to new and existing tenants by answering tenant questions, providing timely follow up on issues, and responding to online, in-person and telephone queries managing over 6500.
• Increased efficiency by simplifying the application process and creating new innovative methods for tenant document filing.
• Received annual customer service excellence award for going above and beyond in meeting customer needs.

Toronto, Canada Area

• Managed several day to day responsibilities in working closely with the Legal Department including but not limited to analyzing files of indebted tenants; prepared documents for proceedings in the Small Claims Court.
• Successful in the recuperation of debts up to date as well as old ones; planned strategies as needed with the Legal Department for unique cases.
• Worked… Show more
• Worked closely with the Accounting Department to ensure that accounts are updated and Property Managers to perform in-depth analysis of each particular case. Show less

• Identified new clients and worked with established clients creating an interest in the products and services the company has to offer to secure their participation as delegates.
• Helped develop prospective customers contact database.
• Initiated and maintain timely follow-ups with clients.
• Collected customer feedback and documented their conference experience.

• Provided assistance and support to Italian Diners Club’s top merchants such as Egypt Air, Qatar Airways, TIM, Alitalia, Vodafone, Dolce e Gabbana, Prada etc.
• Provided assistance, support and problem solving for all merchants and banks communicating with Diners Club Italia.
• Responsible for activation and maintenance of POS terminals.
• Prepared accounting reconstructions and bank payments.
• Processed manual transactions for VIP merchants accurately and efficiently in… Show more
• Processed manual transactions for VIP merchants accurately and efficiently in accordance with established policies.