Sasha Mogensen Email & Phone Number

Cape Coral, Fl, Us

Remote

As the product lead for Boatyard's B2B2C SaaS platform, I work with our cross-functional team to deliver cutting-edge software to our clients. - Defining the product roadmap and release cadence- Lead the delivery of the product from ideation through development, testing, and release- Connecting and listening to our users to identify their pain points- Chairing all agile ceremonies such as Backlog Refinement, Sprint Review, Sprint Retrospective, and Daily Scrum- Defining and maintaining the product backlog, crafting user stories, writing detailed product requirements, and bringing them through development- Liaising with client stakeholders to define product roadmap, manage risks & issues, and report on progress

As Boatyard's Customer Success Manager, I worked with marine service teams throughout North America to help them fine-tune their customer experiences and refine service efficiencies.- Supported users through onboarding, adoption, and mastery of our platform- Advocated for users with the product team to ensure understanding of the users needs- Product knowledge expert to help users achieve their goals and maximize product adoption

As the founder and content creator for Quite Incredible, I was solely responsible for the development and growth of the business.This includes:- Competitive analysis of other sites and creators- Defining my audience and their needs- Identifying pain points to help my audience solve- Planning the roadmap for the site- Iterative approach to developing the site- Prioritizing my time and which content to create- Creating the content- Gathering feedback and analyzing the response from the audience

North Nicholas High School, Cape Coral, Fl

As Lead Teacher for Accelerated Learning Solution, Inc., a charter school system I managed my own classroom, as well as being responsible for the support and training of teachers at 19 schools.Key skills include:• Simplifying complex ideas for anyone to understand• Training staff in person or online• Ability to juggle multiple tasks and solve problems quickly and effectively• Work with empathy and patience at all times• Remain positive and upbeat in all interactions with staff and students

Fort Myers, Florida Area

This was a varied role that involved working closely with our existing clients as well as crafting sales and marketing strategies for this large landscape maintenance firm.I worked with the existing field sales team to employ new sales techniques and increase their market share, especially using electronic marketing.A major part of this role was answering client questions and ensuring 100% satisfaction. Using strong problem-solving and communication skills I was able to help customers in an efficient but comprehensive manner.

Cape Coral, Fl

Bella Homes was a high-end custom home builder. Key skills include:- Developed and implemented growth strategies- Managed staff and hiring- Kept track of the company's revenue margins and performing budget reviews- Oversaw construction management team- Implemented new marketing campaigns and event planning- Maximized staff potential and training- Managed procurement and resource allocation- Solved problems to ensure 100% customer satisfaction- Worked closely with clients to ensure they were in love with their new home!