Aleksandr Seleznev Email & Phone Number

Responsibilities:-Troubleshooting complex cases with deep analysis of logs, database data, and infrastructure configurations;-Preparing fixes for MySQL databases, including data restoration and other complex cases;-Creating bug reports and transferring them to the QA team;-Migrating products and MySQL servers to other machines, and specific tasks for MetaTrader 4 and MetaTrader 5 platforms;-Collaborating with QA, Development, and DevOps teams to investigate complex issues and find solutions;-Supporting new engineers by sharing processes and knowledge;-Participating in client meetings with Sales teams;Communicating with clients via Freshdesk, live chats, and arranging remote sessions.Results:-Promoted to L2 support;-Consistently resolving a high volume of tickets, including complex and overdue cases alongside medium and easy ones;-Leading long-term projects that require cross-team collaboration to solve complex issues;-Studying SQL and becoming involved in database-related tasks;-Developing strong soft skills and achieving a good level of proficiency.

Responsibilities:-In-depth study of trading and finance sectors;-Managing a variety of company products;Communicating with clients via Freshdesk ticket system and live chats;-Installing and updating .NET-based products, including setting up MySQL servers;-Troubleshooting complex cases involving infrastructure issues, API integrations, calculations, and transactions;-Collaborating with the Tech Support team through Slack.Results:Consistently meeting monthly KPIs;-Contributing to workflow improvements within the team;-Gaining deep insight into company processes;-Adapting quickly to new tasks and challenges;-Maintaining a low error rate.

Remote

Executing tasks about automation of UI tests from mentor QA enginner.

St Petersburg, St Petersburg City, Russia

On this position I took part in testing of website ship-ship.ru as assistant of QA engineers.Worked remotely in team with Kanban system. All tasks and activities produced in Jira. - Working with documentation: research requirments, testing requirmnets, develop test-plan; - Design test-cases, test suites in Jira; - Execution of regression testing after new builds; - Registration bugs in Jira.

Санкт-Петербург, Россия

Work as a specialist in quality control of completed construction works, identifying defects, drawing up conclusions on the inspection of industrial structures (KM - building frames, columns, beams, trusses; reinforced concrete - prefabricated and monolithic: foundations, columns, walls, floor slabs, retaining walls) buildings and structures, energy facilities (metal poles of power lines, portals and substation buildings) and road infrastructure ( bridges, overpasses, roads).Conducting a survey project in full until the signature of a technical report to the customer. Managing multiple projects in parallel.

St Petersburg, St Petersburg City, Russia

Leading the process of installation facades, steel and glass constructions. - HSE control on site.- Supervising installation of steel and glass constructions in accordance with design drawings- Managing workers and subcontractors - Filling of documents, logs, QA QC forms

Saint Petersburg, Russian Federation

Participation in construction of the Many-functional Center (Planetarium, Inclined facades, Skylights) and Lakhta entrance arch (Saint-Petersburg).- Supervising installation of steel (brackets, cables) and glass (glass fins, panels) facade elements- Organization and coordination subcontractors for installation facades.- Managing man power + subcontractors- Control of the quality materials and installation processes.- Developing technical solutions and approval with Design Department. - Planning and coordination work processes with representatives of Employer. - Realization of the construction scope of works according to the signed schedule.- Open Non-conformity reports NCR- Filling Check-listsAchievements:Full installation of the 3 facades and preparation for hand over to the Client.

Saint Petersburg, Russian Federation

Participation in the construction of the HIGHWAY M-11 "MOSCOW - SAINT PETERSBURG". - Planning and coordination work processes of the subcontractors.- Control quality of installation process - Arrangement meetings on weekly basis.- Tracking status of approval Working Documentation.- Communication with representatives of the Client. Participation in meetings with Technical supervision and Client on the two weekly basis.- Provision of the installation progress according to the schedule of the works.Achievements:Solution of the issues, which were not solved during 1 year. Solution of this issues allowed to sign as-build documentation to get payment from the client.

Sakhalin Region, Russian Federation

QAQC activity on construction site.

Saint Petersburg, Russian Federation

Took part in construction of the concrete bridges all around Liningrad district.- Organization of installation process on site, ensuring realization of volume and quality of installation.- Request for delivery materials and recources.- HSE control - Maintaining documentation - Realization of volumes of construction according to the schedule of works.- The analysis of the project documentation. - Development of elements of the Method Statements, technological charts.- Communication with Client concerning method statement and the Working Documentation.