Sasha Taylor Email and Phone Number

AlbaCore Capital Group is one of Europe’s leading specialist credit investors focusing on public and private corporate credit markets.

Solving customer queries over the phone, responding to escalated requests, usually assisting up to 100 customers a day. Maintained excellent product knowledge to help assist customers on their loan applications and general queries. Reject loans by explaining deficiencies to applicants. Completes loan contracts by explaining provisions to applicants, obtaining signatures and collecting fees.Educated customers on the variety of loan products and available… Show more Solving customer queries over the phone, responding to escalated requests, usually assisting up to 100 customers a day. Maintained excellent product knowledge to help assist customers on their loan applications and general queries. Reject loans by explaining deficiencies to applicants. Completes loan contracts by explaining provisions to applicants, obtaining signatures and collecting fees.Educated customers on the variety of loan products and available services.In recognition of my continued hard work and effort I was awarded Star of the Month 3 months in a row. Show less

Working at the point of sale ensuring transactions were completed efficiently and that customers experienced a high level of service at all times. Maintained a consistently balanced cash drawer, adjusted pricing and managed cash and other money transactions with speed and precision. Duties included handling cash, dealing with customer queries, ensuring all procedures were adhered to correctly whilst maintaining a positive brand image. Resolved escalated customer issues… Show more Working at the point of sale ensuring transactions were completed efficiently and that customers experienced a high level of service at all times. Maintained a consistently balanced cash drawer, adjusted pricing and managed cash and other money transactions with speed and precision. Duties included handling cash, dealing with customer queries, ensuring all procedures were adhered to correctly whilst maintaining a positive brand image. Resolved escalated customer issues and concerns with 100% satisfaction. Show less

Managed and booked customer settlement dates into relevant booking systems.Notified corresponding parties of administration fees and policies. Document preparation and cheque handling for mortgage settlement.