With over a decade in the industry, my journey has evolved through roles like Senior Manager of Analytics at Sutherland Global Services to my current position at Wipro BPS, where I lead solutions and business transformation. My expertise lies in CRM, business analysis, and optimizing business processes. At Wipro BPS, our team's mission aligns seamlessly with my personal goal of driving innovation and efficiency across all operational facets. My competencies in creating customer-centric strategies have consistently contributed to our organization's growth, embodying a culture of continual improvement and strategic foresight.