Operations Manager
Current- Duties and Responsibilities Includes:
- Manage all resources and operations on daily basis to ensure timeliness adherence to SLAs to the mutual satisfaction of the client and the company.
- Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client.
- Fostering a business-oriented relationship through regular interactions and ongoing communication.
- Responsible for opportunity identification.
- Setting Performance targets for all levels ( Asst Managers, Team Leaders & Travel consultants ).