Satheesh Kumar D Email & Phone Number

• Project Management Professional with experience in executing IT Project Management & QMS Implementation; currently positioned with [24]7 Customer Care Pvt. Ltd., Bangalore as Senior Manager –Project Management• Rich exposure in managing the entire gamut of tasks right from planning, monitoring, controlling, developing phases of project life cycle including project scoping, estimation, planning, finalization of functional specifications, resource management & optimization and quality management of product/software application• Recognized for delivering projects to Middle East & USA based customers, gaining sufficient international exposure• Collaborated with stakeholders for managing multiple related projects directed towards achieving strategic business & other organizational objectives; identified opportunity areas and monitoring performance improvement action plans; piloted process improvements by identifying gaps• Resourceful in managing vast array of functions including document creation, functional requirement analysis, plan estimation, requirement traceability matrix, functional/system testing & defect analysis• Distinguished capabilities of ensuring delivery of high quality services to support client’s business needs & achieve continued high client satisfaction from all operational users• Self-driven with a passion for technology; skilled in grasping the big picture and conceptualizing, developing & applying appropriate, practical technology/mix of technologies that meet business needs while minimizing risks