Satheesh Nair Email and Phone Number

Primary point of contact for the clients, addressing their financial needs and concerns.Provide financial advice and solutions tailored to the specific needs of each business client.Understanding customer's banking needs.Recommend and facilitate the use of banking products and services, hat meet clients' needs.Guiding the customer to choose most suitable product and institutions.Assisting customer to prepare the company documents to meet bank requirements.Guiding through the application and compliance procedures.Assisting customer's to fulfill their personal banking requirements through cross-selling.Creating and maintaining relations to seek opportunities to expand the client base within the market.

Running Debt recovery Agency on behalf of Muthoot Fincorp. LtdHandled Collection buckets of 90+ to 450+Overseeing staff members and ensuring the accurate and timely invoicing of customers.Setting payment collection goals and targets.Creating and implementing strategy to improve the collection of outstanding credit.Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.Implementing deadlines for invoicing and payment collection.Negotiating with customers in cases when non-payment occurs.Preparing monthly feedback reports on payment collections.Being informed of any legal procedural training regarding debt collection.Training and mentoring of staff members

Identifying new sales leads for the product (e10foods.com)Researching organizations and individuals to identify new leads and potential new markets.Contacting potential clients via email or phone to establish rapport and set up meetings.Meeting up the clients for sales presentations and product demonstration.Contacting clients to inform them about new developments in the company’s products.Developing quotes and proposals.Maintaining fruitful relationships with existing customers.

Acquiring liability portfolio from SME by introducing NTB (New to Bank) customers to the bank.Facilitating SME customers in Business Finance & liability products by providing quality service, while ensuring adherence to banks policies, ethics and code of conduct.Conducting a detailed analysis of credit worthiness of the lending proposal and proposing for same level of exposure, as per banks credit policy.Verifying company documents of different Economic Departments and Free zone’s across the country.Ensuring the KYC and visit reports are prepared in accordance with the compliance policies.Ensure the client is aware of the AML/CFT and sanctions compliance programs as per FATFFrequent follow-up with the customers to maintain required portfolio and manage the same.Servicing the clients on different aspects of their banking needs.Achieve budgeted sales and service targets within acceptable risk standards.

Handled the project of Financial Reporting for 4 years for US clients for SEC reporting.Managed a Team of 60 employees across three shifts for production.Identify, manage, and maintain the TAT with the client as well as with the production.Handling client feedback and take necessary actions to maintain client satisfaction and process quality.Plan and Maintain Roster for employees to have enough resource allocation in all shifts.Coordinate with Admin Team for Transport and other requirements for the Team.Performing an active team leading functions as well wherein independently handles the fortnightly rotational shift.Manage a team of SME’s and quality control specialists.Ensuring proper allotment of individual projects and ensuring timely delivery.Develop strong inter-personal relationships with the team.Coach, counsel and train team members.Recognize and reward performance and ensure welfare measures are carried out.Client handling and Maintaining quality standards in the process.Prepare, analyse and report required Management Information Systems.