* Liaise with superior to make decisions for operational activities and set strategic goals* Plan and monitor the day-to-day running of business to ensure smooth progress* Supervise staff from different departments and provide constructive feedback* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements* Manage procurement processes and coordinate material and resources allocation* Oversee customer support processes and organize them to enhance customer satisfaction* Review financial information and adjust operational budgets to promote profitability* Revise and/or formulate policies and promote their implementation* Manage relationships/agreements with external partners/vendors* Evaluate overall performance by gathering, analyzing and interpreting data and metrics* Ensure that the company runs with legality and conformity to established regulations

♣ Working across the whole life cycle of software development together to bring holistic view of systems and obsessive focus on reducing waste while delivering value♣ Responsible for continuous delivery for Projects using Jenkins and GIT.♣ Monitor merging, branching in Configuration Management of SCM servers.♣ Writing shell or python script to automate end-to-end process for project delivery.♣ Monitoring servers and perform regular health check-ups.♣ Providing backup solutions for the projects.♣ Functional Analysis♣ Capacity planning♣ Definition and monitoring of Technology standards, guidelines and frameworks.♣ Monitoring installation and commissioning of ICT Infrastructure♣ Assessment / Review of systems before roll-outs♣ ISO 27001 security policies implementation and reviews♣ Preparation of technology documentation ♣ Team Management

♣ Team Management♣ Requirement Analysis♣ Technical documentation preparation♣ Communication with external clients♣ Application Deployment in clients environments♣ Write high quality coding and design secure database schema

Project Planning, Design and Developement

- Develop business plan and strategy for multiple product line markets that ensures attainment of company international sales goals and profitability for US Market.- Initiates and coordinates development of action plans to penetrate international markets.- Maintains accurate records of all international pricings, sales and activity reports.- Maintains contact with all customers in the international market area to ensure high levels of customer satisfaction. - Sets short- and long-term international sales strategies.- Must be aware of international variances in cultural and legal issues pertaining to sales.- Should be familiar with international business concepts, practices, procedures.- Must work to develop and maintain international business contacts. - Support global agents with technical, project and marketing information - Develop key relationships with international customers- Build a solid direct and dealer international sales pipeline and develop opportunities- Achieve pre-defined international sales targets- Work closely with the Project, Design, Marketing and Production teams to ensure customer requirements are met on a timely basis- Coordinate all international sales efforts with our subsidiaries and agents.

- Ensure planning sheet is being filled correctly - Update field activities in planning sheet.- Make the Strategy for each and every suspect which is qualified as Prospect.- Make accompanied call with team leader if required.- General Administration at territory level to ensure implementation of company policies and schemes.- Product presentation to customers- Understand need of customer and technical aspects of selling- Coordination to sales and marketing Corporate Sales- Develop Product & Technical knowledge.- Coordinate with team for installation on or before the due date- Establish and develop network of customers

- Worked together with different groups. Oversaw all aspects of Information Technology at HCL, which includes Security, Training, Hardware and Software installations, providing Quality Customer Service, and Technical Support to various clients- Responsible for maintenance of 200+ Computers, 6 Servers together with 2 Print Servers- Assembled and installed a wide array of computer systems, workstations, and peripheral hardware- Configuring services such as DNS, DHCP, HTTP/HTTPS, FTP, SMTP, Samba and LAMP Stack- Performed troubleshooting, repair, and maintenance of computer systems, hardware, and peripherals; Analysed system requirements to efficiently isolate and resolve a wide array of technical issues, Participated in large-scale upgrades and installations- Assist in setting up Windows and Linux based Wired and Wireless Networks - Responsible for administering all the security policies for Hardware and Software- Managed backup process and performed data recovery as needed- Involved in automation of Windows and Linux System builds- Monitoring of Apache and Mail logs to troubleshoot web server and mail server related issues- Experienced in various level of RAID configuration (Mainly Level-1 and Level-5)- Developed step-by-step training manuals for end-users- Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys