Sathya Long Email & Phone Number

Houston, Texas, United States

• Continuously improve Cybersecurity posture by establishing transparency regarding vulnerabilities and mitigation plans with Executive leadership• Oversee an infrastructure team including a Security Operations Center (SOC) executing an average of 14 yearly projects with 100% completion• Selected by Arctic Wolf Networks to attend their bi-annual Customer Advisory Board (13 members out of ~2,000+ customers)• Provides direction to staff to ensure risk is minimized through the development and maintenance of information security processes• Collaborate with Executive leadership team to create a supporting technology road map and plan our yearly IT budget • Direct cybersecurity and infrastructure initiatives to improve confidentiality, integrity, and availability• Manage network and cybersecurity systems such as next gen AV, patches, intrusion prevention and detection, and proactive threat monitoring• Conduct external penetration and web application security assessments annually• Define enterprise security policies and educating business unit leaders and field managers on cybersecurity efforts• Plan and oversee end-user cybersecurity awareness by simulating real world attacks• Lead and develop people through effective supervising, coaching, and mentoring all levels of staff• Coordinate effective solutions with internal ServiceDesk team to minimize repetitive tasks and issues by 25%• Ensure data backup, recovery, and disaster recovery procedures succeed regularly• Administrate a total of 160+ remote sites and 2 data centers with 240+ server VMs• Manage Office 365/Azure tenant to ensure high productivity and minimal licensing costs• Negotiate vendor contracts with technology partners to keep cost within our yearly IT budget

Houston, Texas

As of October 2017, PSC and HydroChem merged into HydroChemPSC and our IT team was maintained with the combined organization.

Deer Park, Tx

- Administrate a domain and Active Directory of 600+ employees- Remotely manage all nodes with Labtech RMM- Work closely with IT Director and CIO on all IT related Project Planning- Troubleshoot and maintain any TCP/IP, DHCP, and DNS issues- Oversee Security and Company Tree changes in Acumatica ERP- Maintain ESET Security and ESET Remote Administrator Server- Maintain company website updates and changes- Assist users in Office365 applications including Sharepoint Online- Maintain Shoretel VOIP Communications- Maintain 140+ AT&T company cell phones and MiFi’s with IBM Maas360 MDM- Manage Meraki switches and Access Points at all sites- Set up new hires and disable access for terminations- Oversee Help Desk tickets using ManageEngine ServiceDesk PlusAccomplishments:- Saved the company over $5,000/month by leading the project to switch cell phone carriers and implementing an MDM solution to reduce data usage by 50%. - Saved our employees an extra 22% off their family cell phone plans with our corporate discount- Completed Office 365 Migration of 600+ users- Had a Blog posted by Microsoft on our success (https://blogs.office.com/2016/04/28/seal-industries-switches-direction-gets-to-the-cloud-with-minimum-impact/)- Recommended to Executives against a 3rd party Office365 migration tool to save us $20,000 by performing the migration ourselves with the help of Microsoft.- Replaced our outdated PBX system with Shoretel VOIP phones- Assisted in migrating from an old ERP solution over to a fully hosted cloud ERP solution (Acumatica)- Implemented Labtech RMM- Moved all infrastructure from Colo to a fully redundant data center- Developed a script to allow visibility to employees training and certificate records- Helped run training sessions on how to access Office 365 applications as well as Acumatica ERP.- Participated in CIO and IT Director meetings with vendors to discuss possible savings across our environment.

- Administrate a domain and Active Directory of over 800 users including Microsoft Exchange email- Oversee 1,300+ nodes including but not limited to servers, PC’s, phones, and printers- Roll out updates and software to all clients via Dell KACE 1100 appliance automatically - Monitor bandwidth incoming and outgoing using innovative tools including the iBOSS appliance- Maintain ESET Endpoint Security company wide with agents in a LAN and 5 WAN locations- Manage Cisco 5500 Series Wireless Controller and 25 Cisco Lightweight Access Points- Complete daily/nightly backup procedures with Symantec’s Backup Exec solution- Troubleshoot and maintain any TCP/IP, DHCP, and DNS issues- Travel frequently to all 14 sites to maintain network uptime and employee satisfaction- In charge of adding/removing employees to Active Directory, Email, and manufacturers sites- Support the Executives, General Managers, Human Resources, Sales, Finance, and Service department - Assist IT Director with questions on any upgrades pending on our network environmentAccomplishments- Lead complete migration of local Exchange Server 2003 to new Office 365 cloud environment- Designed Windows Server Virtualization environment with Hyper-V and clustering- Automated solutions for IT Director cutting down his daily report times from 4 hours to 2 minutes- Executed the complete installation of Cisco Wireless Controller 5500, Cisco AP 1251’s, and VLAN’s- Lead the project of upgrading all network devices such as managed switches, routers, and firewalls- Upgraded and replaced outdated devices such as 130 network printers and 300 Windows XP PC’s to 7- Introduced ghost imaging software reducing companies early practices by 3 hours