Satish Kumar B Email & Phone Number

Currently working for Microfocus (Novell Software Development Pvt Ltd ),as Lead Engineering/Scrum Master/Customer service analyst for NetIQ AppManager-Modules Team with 10+ years of experience in the IT industry, most of it involving Software Product Test practices.Software Product Testing that includes:Software development life cycle,Product Life cycle,Web Application/System Testing, Automation and 1 year leading the projects and training/mentoring of team members.I have over 5 years of product testing Experience on Windows platform being the core competency. Skills:• Expertise in Agile Methodology (Scrum Model). Have been working as Scrum master.• Involved in creation of Competitive analysis reports for the products and helping product management team.• Expertise in both Manual and Automation test in System testing.• Involved in providing solutions to customer queries, customer issues and managing the customer escalations.• Involved in preparing and reviewing Test Strategy, Writing Test Plans, Test Cases, Executing Test Cases and Defect Reporting.• Expertise in resolving blocking issues in QA side and guiding the team in exploratory and automation testing.• Worked as technical advisor to the management on the testing strategy, testing methodologies.• Deployed following environments for customer issue analysis ( Microsoft Exchange Data Availability Group, Skype for Business 2015, SQL Cluster 2008/2012 ).• Well acquainted with all the phases of test life cycle, Testing Methodologies and Software Development life cycle.• Communication between various teams (onsite and offshore) to ensure consistency and accuracy across test plans, test execution, user manuals and training materials.• Strong experience in planning, deploying, managing, controlling and execution of functional & nonfunctional, and Automation Testing with proven track records of increasing productivity, High Quality and customer satisfaction.

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  Visvesvaraya Technological University

  Computer Science