Seasoned Cloud Engineer with a robust background in the financial services industry. Proficient in a wide range of technologies and platforms, with a strong focus on cloud computing and Microsoft solutions. Adept at managing complex IT environments and delivering customer-focused services.Key Skills:Cloud Computing: Microsoft Azure, Microsoft Copilot,AI,Azure,Enta,O365 MigrationsMicrosoft Technologies: Microsoft Exchange, O365, Skype for Business, Teams, Windows Server, Azure Active Directory, Active DirectoryData Management: Data Migration, Information Security, Data PrivacyCustomer Service: Customer-Focused Service, Customer Loyalty, Customer Service OperationsIT Management: Vendor Relations, IT Management, Analytical SkillsProject Management: Project Management, Curriculum Development, Event PlanningLeadership: Staff Development, Employee Learning & Development, Training Delivery, Team LeadershipProblem Solving: Analytical Skills, Problem Solving.Additional Competencies:Customer Experience: Enhancing customer satisfaction and loyalty through effective service delivery.Security: Ensuring data privacy and information security across all operations.Team Leadership: Leading and developing teams to achieve organizational goals.Event Planning: Coordinating and planning events to support business objectives.