Satish Shetty Email and Phone Number
Mumbai, MH, IN
Satish Shetty's Location
Mumbai, Maharashtra, India, India
Satish Shetty's Contact Details
Satish Shetty work email
- Valid
- Valid
- Valid
Satish Shetty personal email
n/a
About Satish Shetty
Accomplished Technical Professional offering 30+ years of experience with a comprehensive background in Service Delivery, Operations, Transitions, Managed Services, Program Management, Project Management , Sales & Marketing and Business Development in the Telecom, Software and IT sectorSenior level assignments in Project Management , Service Delivery , Program Management, Managed Services, Customer Operations , Customer Success Operations , Infra Operations in Telecom, Software and IT sector
Satish Shetty Work Experience Details
-
Vice President - Service Delivery And SupportCms Computers Limited (India)Mumbai, Mh, In -
Vice President - Service Delivery & SupportCms Computers Limited (India) Dec 2021 - PresentMumbai, Maharashtra, IndiaPart of the Leadership team reporting to the CEO , responsible for the complete Services portfolio on all India basis for all the products of the company As Business Unit Head, responsible for P&L of the Delivery division Responsible for delivery of solution and services to key clients harnessing support, FMS, Delivery and Project Management of the company With a team size of 800+ responsible for Delivery and Support of Smart Cities, Smart Campuses, E Governance & Digital India projects, Smart Grid and Energy Management, Software services and IT Infrastructure Responsible to enhance the Managed IT and Software services leveraging global best practices Responsible to build a world class support team Recruitment of Leaders and key resources in the Delivery and Project teams for smooth running of the division Vendor Management – Guiding the purchase teams for identifying proper vendors and be part of the negotiation process for profitability
-
Vice President - Service Delivery & SupportCms Computers Limited (India) Dec 2021 - PresentMumbai, Maharashtra, India
-
Country Manager - Datacenter Colocation , Managed Hosting And CloudNxtgen Infinite Datacenter Jul 2016 - Dec 2021Mumbai Area, India Responsible for Government Sales ( Datacenter - Colocation , Managed Hosting and Cloud ) for West Responsible for Operations of 3 Data Center across India ( Mumbai , Ahmedabad, Faridabad ) – Tie up with BSNL – TIER III UPTIME INSTITUTE DESIGN AND BUILD DATA CENTERS Complete Datacenter Utility Infrastructure Management - Includes management of all utility infra DG’s, UPS, PAC, BMS, Rodent control , Water leak detection system, Vesda , FM200 , Racks, Security, Access mechanism, Monitoring & control (Services & System) including staffing and billing Certification , Audits and Vendor Management Managed the complete Cloud migration from Dimension Data to NxtGen Cloud in the BSNL Data centerCERTIFIED AOS ( ACCREDITED OPERATION SPECIAIST ) - UPTIME INSTITUTE -
Head - Projects And Service DeliveryNxtgen Infinite Datacenter Feb 2015 - Jun 2016Responsible for complete Project Management and Service Delivery Nationally
-
National Head - Enterprise ServicesAlcatel-Lucent Apr 2013 - Dec 2014Mumbai Area, India Responsible for Service Delivery and Infrastructure build of Enterprise , International and Retail Customers of Reliance Communications Ltd for East and South Supporting the Circles ( team of 300 + ) for Projects, Service Delivery from Head Office Responsible for vendor management and Billing -
Associate Vice President – ServicesTulip Telecom May 2011 - Mar 2013MumbaiResponsible for All India Deployment of Large projects ( order to Cash ) in Govt, BFSI, Enterprise segments for NI SI , Data Center build and Management , MPLS VPN, Leased Lines, Video – Conferencing, Tele Presence , Dedicated Internet Access , International Links etc Heading the Service Delivery and O & M of all the products for West originated orders and for National roll out of all strategic projects across the country through Regional teams. Monitoring and regular reviewing with the teams and supporting as an escalation point for ensuring timely deliveries. Responsible for Project Delivery and Operations of Managed Services Nationally , with product portfolios like Managed Network, IT Outsourcing ( FMS , Branch Roll out etc ) , Managed Data Center Services , Security Services, Private Cloud, Software Solutions , Voice Services Leading Services team of 550 + people across West ensuring Customer Life Cycle Management including Project Management, Service Delivery, Service Assurance & Pre Sales activities for NI SI , MPLS VPN, Leased Lines, Video – Conferencing, Dedicated Internet Access and Data Center build. -
Regional Service Operations Manager - SouthTulip Telecom Jul 2010 - May 2011Bangalore Effectively led Services team of 325+ people across South and supervised Customer Life Cycle Management including Project Management, Service Delivery, Service Assurance & Pre Sales activities for NI SI , MPLS VPN, Leased Lines, Video – Conferencing, Dedicated Internet Access and Data Center build
-
Head – Customer Service Account Management (Csam) – MumbaiReliance Communications Jan 2003 - Jun 2010Mumbai Area, India Supervised Customer Life Cycle Management including Project Management, Service Assurance & Pre Sales activities for Major Corporate including Repeat Sales, Solutions for TOP 50 Customers Executed Planning & Implementation of the various services of Reliance Communications (MPLS VPN, Leased Lines, Wireless Data VPN, Video/ Audio – Conferencing, Dedicated Internet Access, PRI & Centrex Solution) and third party CCTV Projects using RCOM products. Functioned as the member of the Executive Council (part of Top Management, Mumbai) for setting targets, monitoring and designing processes for improvement in Customer Satisfaction / Relationship and Repeat Business. Successfully completed the prestigious CCTV Project of Mumbai Traffic Police worth Rs. 4.76 Crore. -
Sr Sales ManagerAlcatel Business Systems Pvt Ltd Apr 2000 - Jun 2002Mumbai Area, IndiaResponsible for the Regional sales Strategic Consulting, including business plan & sales strategy development
-
Sr Sales Manager / Customer Support ManagerCrompton Greaves Apr 1989 - Apr 2000Mumbai Area, IndiaResponsible for Sales and Support functions
Satish Shetty Skills
Telecommunications
Service Delivery
Program Management
Team Management
Project Management
Mpls
Solution Selling
Operations Management
Team Leadership
Customer Satisfaction
People Management
Vendor Management
Network Operations
Managed Services Delivery And Operations
Managed Services
Satish Shetty Education Details
-
Sdm College Of Engg And TechElectrical, Electronics And Communications Engineering
Frequently Asked Questions about Satish Shetty
What company does Satish Shetty work for?
Satish Shetty works for Cms Computers Limited (India)
What is Satish Shetty's role at the current company?
Satish Shetty's current role is Vice President - Service Delivery and Support.
What is Satish Shetty's email address?
Satish Shetty's email address is s_****@****o.co.in
What schools did Satish Shetty attend?
Satish Shetty attended Sdm College Of Engg And Tech.
What skills is Satish Shetty known for?
Satish Shetty has skills like Telecommunications, Service Delivery, Program Management, Team Management, Project Management, Mpls, Solution Selling, Operations Management, Team Leadership, Customer Satisfaction, People Management, Vendor Management.
Who are Satish Shetty's colleagues?
Satish Shetty's colleagues are Archit Rana, Bhola Mandal, Shanmugaraj Subramanian, Bommayi A Yadav, Swapnali Jadhav, Anuj Rana, Ajay Gutte.
Not the Satish Shetty you were looking for?
-
Satish Shetty
Mumbai -
4novartis.com, tcs.com, yahoo.co.in, tcs.com -
Satish Shetty
Qa Engineer | Professional Automation Test Specialist | Ai Testing | Agile Tester Foundation Level | Manual Testing | Istqb Foundation Level Certified | Lean Six Sigma Green Belt | Mba HrThane -
Satish Shetty
Manager Operation With A Leading Executive Search Firm Managing Mid & Sr. Level Search For Non It Vertical (Fmcg, Cd, Retail, Manufacturing & Bfsi)Thane1globalhunt.in -
Satish Shetty
Mumbai
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial