Satya Prakash Email and Phone Number

• Man, Material planning (MRP), Distribution of daily plan, Achieving daily target, maintaining same day delivery program as well as increasing productivity. • Follow up with sourcing team on shortage.• Co-ordination with engineers / leaders to develop maintenance plans for equipment, machines to make sure production runs smoothly during working time. • I am having theoretical as well as practical knowledge upon pneumatic auto system (Valves, Actuators, and Pneumatic Panel etc.)• In-process inspection, In-house process trouble shooting, achieving SMC slogan “Quality first”, departmental co-ordination.• Controlling Rejection & Rework through proper guidance and training, analyzing the shop floor problem by Cause & Effect diagram. • Co-ordinate between customer service / production to improve service level.• Analyze operations to set standard working time and identify capacity improvements.• Full-fill customer requirements, customer co-ordination (Solving customer complaint daily basis), Repairing & delivery in time.• Initiating a new process of product auditing while assembly the valve to overcome customer complaints.• Skill on In-house documentation, Internal Audit of Production.• Experienced in Store inventory & shop floor inventory.

Professional ExperienceSep. 2005 – Present: SMC Pneumatics India Pvt. Ltd. – Junior Manager(Production) It is an ISO 9001:2000 COMPANY is 100% subsidiary of SMC, JAPAN. It is a successful manufacturer of Pneumatic, Electro pneumatic, VacuumInstrumentation components, Bus door, included with I.S.O. certified Air Actuators, Air Hydro actuators, Solenoid Valves, Control panels etc.Job Profile• Man, Material planning (MRP), Distribution of daily plan, Achieving daily target, maintaining same day delivery program as well as increasing productivity.• Co ordinate between customer service / production to improve service level.• Analyze operations to set standard working time and identify capacity improvements. • Ensure ERP implementation for smooth functioning of manufacturing.• Follow up with sourcing team on shortage.• Ensure the Safety on shop-floor and foster hazard free environment..• Coordination with engineers / leaders to develop maintenance plans for equipment, machines to make sure production runs smoothly during working time. • I am having theoretical as well as practical knowledge upon pneumatic auto system (Valves, Actuators and Pneumatic Panel etc.)• In-process inspection, In-house process trouble shooting, achieving SMC slogan “Quality first”, departmental co-ordination.• Controlling Rejection & Rework through proper guidance and training, analyzing the shop floor problem by Cause & Effect diagram.• Full-fill customer requirements, customer co-ordination (Solving customer complaint daily basis), Repairing & delivery in time.• Maintain same day delivery program using ERP, following PDCA technique at all levels.• Initiating a new process of product auditing while assembly the valve to overcome customer complaints.• Skill on In-house documentation, Internal Audit of Production.• Experienced in Store inventory & shop floor inventory.

Nov 2003 – Sep 2005: Keshri Aircon Supervisor• Keshri Aircon, Delhi which is inaugurated in 1998, deals in Repairing and servicing of all kind of air condition &, Refrigeration of households to industries. Basically it provides AMC services to domestic, complex, society, commercial and Industry. Job Profile • Customer co-ordination, repairing & reliability. Lead the service engineer team.• Establishes service by studying Customer requirements; ordering and gathering components and parts; completing installation; preventive and over hauling maintenance.• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques;• Petrol inspection on the field, guide service engineer• Documents service and installation actions by completing forms, reports, logs, and records.• Maintains customer confidence by keeping service information confidential.Notable Accomplishments• High quality services, resulting in customer delight, and optimum resource utilization for maximum service quality.• Maximum customer satisfaction by closely interacting with potential clients, understand their requirements and customizing the products and services accordingly. • Increase business turnover